Subject: Re: Order #600865716 // Sku :TC-BNDL-B-TT84001107-2 // Name :Tommee Tippee Sangenic Universal Cassette (1 Cassette) + Sangenic Nappy Disposal System (White) // Damaged
From: Gabriel Bresse <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: Samran Iftikhar <[email-masked]>, Denmark A <[email-masked]>, RP Singh TrucareFzc <[email-masked]>, Avinash TrucareFzc <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Tue, 30 Jun 2020 09:43:34 +0400
List-Id: <ccteam.mumzworld.com>

Hi Magdy,

RP and I are working on all the returns.

Have a blessed day

Best Regards

e: g*abriel@ <[email-masked]>andador.me <http://andador.me/>*  l
<http://andador.me/>t:04 245 1361

On Tue, Jun 30, 2020 at 9:19 AM Mohamed Magdy <[email-masked]> wrote:

> @Gabriel Bresse <[email-masked]> ...Any update here?
>
> On Mon, Jun 29, 2020 at 10:49 AM Samran Iftikhar <[email-masked]>
> wrote:
>
>> Dear Gabriel,
>>
>> Please help us to get the positive response from the Vendor.
>>
>>
>> Regards
>> Samran Iftakhar
>>
>> On Sun, Jun 28, 2020 at 9:58 AM Mohamed Magdy <[email-masked]>
>> wrote:
>>
>>> Dear Truecare team,
>>>
>>> Please note that if we didnt receive a reply from your end item will be
>>> refunded to the customer and you need to issue a CN to the customer.
>>>
>>> Thanks
>>>
>>> On Sat, Jun 27, 2020 at 11:49 AM Denmark A <[email-masked]>
>>> wrote:
>>>
>>>> Dear RP and Avinash,
>>>>
>>>> Please update.
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Sun, Jun 21, 2020 at 11:39 AM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Vendor,
>>>>>
>>>>>
>>>>>
>>>>> Please see the below customer complaint and allow us to send the item
>>>>> back to you for your further evaluation.
>>>>>
>>>>>
>>>>> Return Reason:received_damaged_not_as_new
>>>>>
>>>>> Comments :Just opened it today and saw this piece broken inside the box
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> We appreciate your support in this matter, Thank you.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>
>>>
>>> --
>>>
>>>
>
> --
>
>