Subject: Re: AWB : 1208688084 & 1208690486 on hold for denied party screening. << Reference ID: 59015200 >>
From: Johannes Jade Pabeca <[email-masked]>
To: "ae.mumzworld" <[email-masked]>, Ronald Gaviola <[email-masked]>
Cc: Ekta Jesswani <[email-masked]>, Customer Care Team <[email-masked]>, Eugene Mugisa <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Tue, 30 Jun 2020 09:35:02 +0400
List-Id: <ccteam.mumzworld.com>

Hi DHL Team,

Please see customers reply:

We were contacted by DHL, and they asked me to review you by changing the
> name of the applicant, who is Grob Al-Almgrby is the name of a person and
> not the name of an organization or company
> تم التواصل مع شركه dhl وطلبو مني مراجعتكم بتغير اسم صاحب الطلب وهو غروب
> المغربي Grob. Almgrby اسم شخص وليس اسم موؤسسه او شركه

The customer is implying that the name of the order is under a person's
name and not a business/or any organization.

BR

On Wed, Jun 24, 2020 at 9:52 AM Johannes Jade Pabeca <[email-masked]>
wrote:

> Hi Amr/  Ronald,
>
> The customer has been notified.
>
> Pending response from the customer.
>
> Thank you
>
> On Tue, Jun 23, 2020 at 9:23 AM Amir Julkarnain <[email-masked]>
> wrote:
>
>> Hi Johannes,
>>
>> As discussed, we need your support here. Please do the needful.
>>
>> Best regards
>>
>> On Tue, 23 Jun 2020 at 08:38, Ronald Gaviola <[email-masked]>
>> wrote:
>>
>>> Hello Leaders, +Amir Julkarnain <[email-masked]> +Ekta Jesswani
>>> <[email-masked]>
>>>
>>> Please support to get the details from the customer.
>>>
>>>
>>>
>>> Regards,
>>> Ronald
>>>
>>>
>>> On Tue, Jun 23, 2020 at 12:42 AM <[email-masked]> wrote:
>>>
>>>> Hi Ronald,
>>>>
>>>>
>>>> Good day.
>>>>
>>>>
>>>> The subject shipments are currently on hold for denied party screening.
>>>>
>>>>
>>>> We require the following information:
>>>>
>>>>
>>>> *1208688084 / 100160708_1*
>>>>
>>>>
>>>> 1.business activities of the consignee
>>>>
>>>> 2.website of the consignee (if exists)
>>>>
>>>> 3.full entity name
>>>>
>>>>
>>>> *1208690486 / 100160708_2*
>>>>
>>>>
>>>> 1.business activities of the consignee
>>>>
>>>> 2.website of the consignee (if exists)
>>>>
>>>> 3.full entity name
>>>>
>>>>
>>>> Should you require any further assistance, please contact me directly.
>>>>
>>>> Best Regards,
>>>>
>>>> *Khalid Khalfan*
>>>> Key Account Advisor
>>>>
>>>> DHL EXPRESS
>>>> P.O.Box 6252
>>>> Dubai
>>>> United Arab Emirates
>>>> 2924114
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>
>> --
>> *Amir Hussain Julkarnain*
>> Junior Team Leader
>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>
>
> --
> *Johannes Jade *
>
>

-- 
*Johannes Jade *