Subject: Re: Feedback on the agents (Morning Team)
From: Urvika Chaudhary <[email-masked]>
To: deeksha <[email-masked]>
Cc: saurabh <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Mon, 29 Jun 2020 20:52:21 -0700 (MST)

Hi 

Please find below the productivity report for the agents - 

Tijo - 33 
Ashutosh- 43 
Atul- 44 
Ankit- 41 

Chats 

Dipayan- 137 
Ahmad-95 
Obiedo- 106 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "deeksha" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "saurabh" <[email-masked]> 
Sent: Tuesday, June 30, 2020 9:10:22 AM 
Subject: Re: Feedback on the agents (Morning Team) 

Hi Urvika, 

Could you please send me their productivity for yesterday? 

Thanks 

Regards, 
Deeksha 

Sent from my iPhone 

On 27 Jun 2020, at 15:49, Rosette Modiri <[email-masked]> wrote: 

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Hi Ma'am 

Please find below the email performance of morning shift of 26-06-2020 : 

Atul- 30 
Ankit- 32 
Ashutosh- 37 
Tijo- 30 

Chat performance- 

- Dipayan :111 
- Obiedo : 94 
- Ahmad : OFF 

Regards, 
Rosette 

From: "Urvika Chaudhary" <[email-masked]> 
To: "deeksha" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 26 June, 2020 09:55:42 
Subject: Re: Feedback on the agents (Morning Team) 

Hi 

Please find below the email performance of morning shift- 

Atul- 39 
Ankit- 37 
Ashutosh- 36 
Tijo- 40 

Chat performance- 

68- Dipayan 
96- Obiedo 
84- Ahmad 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Urvika Chaudhary" <[email-masked]> 
To: "deeksha" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, June 25, 2020 9:13:58 AM 
Subject: Re: Feedback on the agents (Morning Team) 

HI 

Please find below the email performance of morning shift- 

Atul- 40 
Ankit- 33 
Ashutosh- 33 
Tijo- OFF 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Urvika Chaudhary" <[email-masked]> 
To: "deeksha" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, June 24, 2020 3:01:37 PM 
Subject: Re: Feedback on the agents (Morning Team) 

sure 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "deeksha" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, June 24, 2020 2:37:59 PM 
Subject: Re: Feedback on the agents (Morning Team) 

Hi Urvika, 

As discussed, please also include agents’ productivity also in your daily reports. 

Thanks 

Regards, 
Deeksha 

Sent from my iPhone 

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On 23 Jun 2020, at 18:45, Urvika Chaudhary <[email-masked]> wrote: 

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Hi 

Please find below the feedback for the agents: 

		
	Ashutosh 	Good understanding// asks relevant questions// Productivity is to be pushed more// he is confident with the queries. 
	Tijo 	Good understanding// Able to resolve the query confidently// Asks relevant questions// need to push more on productivity 
	Atul 	Productivity is satisfactory, needs to be pushed more- not confident with cases// needs to be advised on almost all the cases 

	Ankit OFF 	

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

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