Subject: Re: 600858915 // SKU: GF-6318 Mastela - Infant Baby Rocker || ITEM COM PLAINT
From: Christian Mendoza <[email-masked]>
To: Jessa Garcia <[email-masked]>
Cc: Shams Ziya <[email-masked]>, Megha Dani <[email-masked]>, Catalogue Data <[email-masked]>, Abigail Nicole Capinpin <[email-masked]>, customer care <[email-masked]>
Date: Mon, 29 Jun 2020 16:16:18 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

May we have an update here?

Thank you and Best Regards,

On Sun, Jun 28, 2020 at 3:01 PM Jessa Garcia <[email-masked]> wrote:

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> +++@Abigail Nicole Capinpin <[email-masked]>
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> Warm regards,
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> *Jessa Garcia*
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> Business Development Team
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> p:  +971 (0)4 245 1317 │ e: [email-masked] │ w: www.mumzworld.com
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> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
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> *From:* Christian Mendoza <[email-masked]>
> *Sent:* Friday, June 26, 2020 2:33 PM
> *To:* Shams Ziya <[email-masked]>; Megha Dani <
> [email-masked]>; Catalogue Data <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* 600858915 // SKU: GF-6318 Mastela - Infant Baby Rocker || ITEM
> COM PLAINT
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> Hi Team,
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> Customer ordered the below, however, they are saying that this is a
> bouncer not a rocker. Can you differentiate the two?
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> https://www.mumzworld.com/en/mastela-infant-baby-rocker-gf-6318
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> https://www.mumzworld.com/en/mastela-vibrating-bouncer-blue
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> In addition, as per the box of the item, the weight capacity of the item
> is 18kg but on the box, it says 11kg only.
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> Please advise.
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> Thank you and Best Regards,
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>