Subject: Re: Order #600825386 // Sku :TC-K8725-274 // Name :Keeeper - Baby Changing Mat - Cow // Damaged
From: Samran Iftikhar <[email-masked]>
To: Gabriel Bresse <[email-masked]>
Cc: RP Singh TrucareFzc <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Alina D'Souza" <[email-masked]>, Denmark A <[email-masked]>, Mohamed Magdy <[email-masked]>, Avinash TrucareFzc <[email-masked]>, Benoy TrucareFzc <[email-masked]>
Date: Mon, 29 Jun 2020 15:46:11 +0400
List-Id: <ccteam.mumzworld.com>

Dear Gabriel,

He replied only on two emails. The rest of all are pending. Please do the
needful.

Regards
Samran Iftakhar

On Mon, Jun 29, 2020 at 3:34 PM Gabriel Bresse <[email-masked]> wrote:

> Hello Samran,
>
> I believed RP has replied to all your emails, let me know if some are
> still pending
>
> Best Regards
>
>
> e: g*abriel@ <[email-masked]>andador.me <http://andador.me/>*  l
> <http://andador.me/>t:04 245 1361
>
>
> On Mon, Jun 29, 2020 at 11:08 AM Samran Iftikhar <[email-masked]>
> wrote:
>
>> Hi RP,
>>
>> The item is with us. Please inform your person to collect it.
>>
>>
>> Regards
>> Samran Iftakhar
>>
>> On Mon, Jun 29, 2020 at 10:56 AM RP Singh TrucareFzc <
>> [email-masked]> wrote:
>>
>>> Hi Samran,
>>>
>>>
>>>
>>> This product is OOS, so unable to replace it. You are requested to take
>>> a return an issue a refund to the customer.
>>>
>>>
>>>
>>> Trucare will issue a credit note upon receipt at our end.
>>>
>>>
>>>
>>> Let me know if you need further assistance.
>>>
>>>
>>>
>>> Regards,
>>>
>>>
>>>
>>> *R.P.Singh*
>>>
>>> *Sales Manager*
>>>
>>>
>>> *Trucare FZC*
>>>
>>> *1J/12-1,Hamriyah free zone,*
>>>
>>> *PO Box 42106,Sharjah (UAE)*
>>>
>>> *Tel: +971 6 5263945   Fax: +971 6 5263946*
>>>
>>> *Mob : 055-4745256 *
>>>
>>> [email-masked]* <[email-masked]>
>>>
>>> *www.trucare.co* <http://www.trucare.co>
>>>
>>>
>>>
>>> *From:* Samran Iftikhar [mailto:[email-masked]]
>>> *Sent:* Monday, June 29, 2020 10:47 AM
>>> *To:* Gabriel Bresse <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; RP Singh TrucareFzc <[email-masked]>;
>>> Kenneth Nwaso <[email-masked]>; Alina D'Souza <
>>> [email-masked]>; Denmark A <[email-masked]>; Mohamed Magdy <
>>> [email-masked]>; Avinash TrucareFzc <[email-masked]>
>>> *Subject:* Re: Order #600825386 // Sku :TC-K8725-274 // Name :Keeeper -
>>> Baby Changing Mat - Cow // Damaged
>>>
>>>
>>>
>>> Dear Gabriel,
>>>
>>>
>>>
>>> Please help us to get the response from the vendor.
>>>
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>> Samran Iftakhar
>>>
>>>
>>>
>>> On Wed, Jun 24, 2020 at 1:10 PM Samran Iftikhar <[email-masked]>
>>> wrote:
>>>
>>> Dear Avinash & RP Sing,
>>>
>>>
>>>
>>> Please Reply on it.
>>>
>>>
>>>
>>> Regards
>>>
>>> Samran Iftakhar
>>>
>>>
>>>
>>> On Sun, Jun 14, 2020 at 9:28 AM Samran Iftikhar <[email-masked]>
>>> wrote:
>>>
>>> Dear Avinash,
>>>
>>>
>>>
>>> Any update. Please let me know.
>>>
>>>
>>>
>>> Regards
>>>
>>> Samran Iftakhar
>>>
>>>
>>>
>>> On Thu, Jun 11, 2020 at 12:05 PM Samran Iftikhar <[email-masked]>
>>> wrote:
>>>
>>> Dear Avinash,
>>>
>>>
>>>
>>> Please go through with the below mail. and revert ASAP.
>>>
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>> Samran Iftakhar
>>>
>>>
>>>
>>> On Sat, May 30, 2020 at 12:49 PM Denmark A <[email-masked]>
>>> wrote:
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>>
>>>
>>> Comments :There are parts damaged, please find the atached photo
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Stay HOME Stay SAFE…
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>>
>>>
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