Subject: Cybex - Sirona Z i-Size Ferrari Car Seat - Victory Black Inquiry
From: Sonja Strittmatter <[email-masked]>
To: Angeli Fontillas <[email-masked]>
Cc: customer care <[email-masked]>, Michaela Manibo <[email-masked]>, Carolin Wehrfritz <[email-masked]>, Osmat El Mourad <[email-masked]>
Date: Mon, 29 Jun 2020 11:04:59 +0000
List-Id: <ccteam.mumzworld.com>

Dear Angeli,

please note, the below article number refers to the Sirona Z only.
To use it, you also need the Base Z to be ordered together, without Base Z it is not allowed to use it at all.

The Base Z is sold separately – following the link from our Homepage for some more details.

https://cybex-online.com/en-en/car-seats/sironazisize/accessories/178

If you need any further information, please let us know

Best Regards
Sonja

Von: Osmat El Mourad <[email-masked]>
Gesendet: Montag, 29. Juni 2020 09:38
An: Sonja Strittmatter <[email-masked]>; Carolin Wehrfritz <[email-masked]>
Cc: customer care <[email-masked]>; Michaela Manibo <[email-masked]>; Angeli Fontillas <[email-masked]>
Betreff: RE: Cybex - Sirona Z i-Size Ferrari Car Seat - Victory Black Inquiry

Hi Sonja,

Can you please support on the below email.

Thank you,
Osmat

From: Angeli Fontillas <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 29, 2020 9:32 AM
To: Osmat El Mourad <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Michaela Manibo <[email-masked]<mailto:[email-masked]>>
Subject: Re: Cybex - Sirona Z i-Size Ferrari Car Seat - Victory Black Inquiry

Caution! External E-mail 注意! 外部邮件
Hello Osmat,

Kindly confirm if the below car seat comes with the base please, if not may we know if the base is available to be purchased separately?

CYBEX-519000017

Cybex - Sirona Z i-Size Ferrari Car Seat - Victory Black

https://www.mumzworld.com/en/cybex-sirona-z-i-size-ferrari-car-seat-victory-black

Thank you so much.

On Mon, 29 Jun 2020 at 11:29, Osmat El Mourad <[email-masked]<mailto:[email-masked]>> wrote:
Hi Angeli,

Sorry for the late reply I was on holiday.

Please can you send me back all your inquiry and I will come back to you within today.

Thank you for your understanding and support,

Regards,
Osmat

From: Angeli Fontillas <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, June 27, 2020 12:30 PM
To: Osmat El Mourad <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Michaela Manibo <[email-masked]<mailto:[email-masked]>>
Subject: Re: Cybex - Sirona Z i-Size Ferrari Car Seat - Victory Black Inquiry

Caution! External E-mail 注意! 外部邮件
Hello,

Good day!

May we have an update on this please?

Customer is following up as she needs to place the order urgently.

Thank you.

On Sat, 27 Jun 2020 at 09:25, Michaela Manibo <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Please check if this item is including the base on its price

CYBEX-519000017

Cybex - Sirona Z i-Size Ferrari Car Seat - Victory Black

https://www.mumzworld.com/en/cybex-sirona-z-i-size-ferrari-car-seat-victory-black

Thanks

--
Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

Disclaimer: This message (including attachments, if any) is confidential and may be privileged. If you have received this message by mistake, please notify the sender by return e-mail and delete this message (including attachments, if any). Any unauthorized use or dissemination of this message in whole or in part is strictly prohibited. E-mail may contain viruses. Before opening attachments, please check them for viruses and defects. While our company has safeguards in place to minimize the risks, we will not be responsible for any viruses or defects in emails or their attachments emanating from either within or outside our company. We reserve the right to monitor and review the content of all messages sent to or from this e-mail address. Messages sent to or from this e-mail address may be retained by the company.

--
Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

Disclaimer: This message (including attachments, if any) is confidential and may be privileged. If you have received this message by mistake, please notify the sender by return e-mail and delete this message (including attachments, if any). Any unauthorized use or dissemination of this message in whole or in part is strictly prohibited. E-mail may contain viruses. Before opening attachments, please check them for viruses and defects. While our company has safeguards in place to minimize the risks, we will not be responsible for any viruses or defects in emails or their attachments emanating from either within or outside our company. We reserve the right to monitor and review the content of all messages sent to or from this e-mail address. Messages sent to or from this e-mail address may be retained by the company.

Disclaimer: This message (including attachments, if any) is confidential and may be privileged. If you have received this message by mistake, please notify the sender by return e-mail and delete this message (including attachments, if any). Any unauthorized use or dissemination of this message in whole or in part is strictly prohibited. E-mail may contain viruses. Before opening attachments, please check them for viruses and defects. While our company has safeguards in place to minimize the risks, we will not be responsible for any viruses or defects in emails or their attachments emanating from either within or outside our company. We reserve the right to monitor and review the content of all messages sent to or from this e-mail address. Messages sent to or from this e-mail address may be retained by the company.