Subject: Agent Productivity
From: Urvika Chaudhary <[email-masked]>
To: Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, rodina <[email-masked]>
Cc: Asad <[email-masked]>, saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Mon, 29 Jun 2020 03:26:16 -0700 (MST)

Hi Ekta/ Aamir, 

As per our discussion, the target set for the agent working without Netsuite is 40-45 cases per day. Followed by 60 cases( for 1st week) once they have their Netsuite access. 

Also, we will take out 30- 45 mins time tomorrow to give retraining to the agents on Netsuite as they need to have a refresher on the Tool. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ]