Subject: Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name :Smeg - Stand Mixer - Pastel Blue // Missing Part
From: Denmark A <[email-masked]>
To: Naveed Aftab <[email-masked]>
Cc: Marla Joy Laurico <[email-masked]>, Rashid Khan <[email-masked]>, Robert Gonzales <[email-masked]>, Muhammad Aslam Haidar <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Samran Iftikhar <[email-masked]>, Umang Mehrotra <[email-masked]>, "Alina D'Souza" <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Mon, 29 Jun 2020 14:09:04 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vendor,

We are returning this item as its missing part issue.

Please find the attached VRA copy for your reference and issue us a
credit note.

Regards,

On Mon, Jun 29, 2020 at 1:33 PM Mohamed Magdy <[email-masked]> wrote:

> @Denmark A <[email-masked]> ...Please accept the item and refund
> the customer and to be deducted from the vendor and return to him.
>
> On Mon, Jun 29, 2020 at 12:17 PM Denmark A <[email-masked]> wrote:
>
>> Dear Naveed,
>>
>> Kindly please update us.
>>
>> Regards,
>> Den mark
>>
>> On Wed, Jun 24, 2020 at 10:55 AM Denmark A <[email-masked]> wrote:
>>
>>> Dear Naveed,
>>>
>>> Thank you for your email.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Wed, Jun 24, 2020 at 10:49 AM Naveed Aftab <
>>> [email-masked]> wrote:
>>>
>>>> Dear Mumzworld Team,
>>>>
>>>>
>>>>
>>>> I’m checking with our team about the possibility of fulfilling missing
>>>> accessories.
>>>>
>>>>
>>>>
>>>> Will update you shortly.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Naveed
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> NAVEED AFTAB
>>>>
>>>> Sales Executive - E-Commerce
>>>> TEL: +9714 702 89 00 FAX: +9714 238 42 68
>>>> MOBILE: +971 58 901 30 03
>>>> WEB: www.betterlifeuae.com
>>>> ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,
>>>>  Dubai, United Arab Emirates
>>>> <https://www.facebook.com/BetterLifeUAE>
>>>> <https://twitter.com/betterlifeuae>
>>>> <http://www.youtube.com/user/BetterLifeUAE>
>>>> <http://www.pinterest.com/betterlifeuae/>
>>>> This e-mail message, including any attachments, is for the exclusive
>>>> use of the addressee and contains confidential or privileged information.
>>>> If you have received this message in error, please immediately notify the
>>>> sender and delete this e-mail and any attachments.Any review,
>>>> retransmission, disclosure, copying or modification is strictly forbidden.
>>>> Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into
>>>> contracts or contractual obligations via electronic mail, unless otherwise
>>>> agreed in writing between parties concerned.
>>>>
>>>> <https://esagdesignhub.ae/>
>>>>
>>>> *From:* Denmark A [mailto:[email-masked]]
>>>> *Sent:* Wednesday, June 24, 2020 10:14 AM
>>>> *To:* Marla Joy Laurico <[email-masked]>
>>>> *Cc:* Naveed Aftab <[email-masked]>; Rashid Khan <
>>>> [email-masked]>; Robert Gonzales <[email-masked]>;
>>>> Muhammad Aslam Haidar <[email-masked]>; customer care <
>>>> [email-masked]>; Returns.fc <[email-masked]>; Samran
>>>> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
>>>> Mohamed Magdy <[email-masked]>; Alina D'Souza <
>>>> [email-masked]>
>>>> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK //
>>>> Name :Smeg - Stand Mixer - Pastel Blue // Missing Part
>>>>
>>>>
>>>>
>>>> Dear All,
>>>>
>>>>
>>>>
>>>> Please advise here what will be the next step?
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
>>>>
>>>>
>>>> On Mon, Jun 22, 2020 at 10:27 AM Marla Joy Laurico <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Team,
>>>>
>>>>
>>>>
>>>> This is already entire set of the items.
>>>>
>>>>
>>>>
>>>> Naveed in reading,
>>>>
>>>>
>>>>
>>>> Please do let us know how the items are packed??
>>>>
>>>> Appreciate if you can help us to fulfill the missing parts.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Marla
>>>>
>>>>
>>>>
>>>> *From:* Denmark A <[email-masked]>
>>>> *Sent:* Monday, June 22, 2020 10:21 AM
>>>> *To:* Naveed Aftab <[email-masked]>; Rashid Khan <
>>>> [email-masked]>; Robert Gonzales <[email-masked]>;
>>>> Muhammad Aslam Haidar <[email-masked]>
>>>> *Cc:* Marla Joy Laurico <[email-masked]>; customer care <
>>>> [email-masked]>; Returns.fc <[email-masked]>; Samran
>>>> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
>>>> Mohamed Magdy <[email-masked]>; Alina D'Souza <
>>>> [email-masked]>
>>>> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK //
>>>> Name :Smeg - Stand Mixer - Pastel Blue // Missing Part
>>>>
>>>>
>>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>>
>>>> Please update as per customer confirmation of the missing  part.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>> On Sun, Jun 21, 2020 at 12:54 PM Alina D'Souza <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi Team,
>>>>
>>>>
>>>>
>>>> The item missing three standard accessories ( dough hook, flat beater,
>>>> and edge beater)
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Alina
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, Jun 21, 2020 at 12:19 PM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>> @Alina D'Souza <[email-masked]> @customer care
>>>> <[email-masked]> Please assist.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>>
>>>>
>>>> On Sun, Jun 21, 2020 at 12:14 PM Marla Joy Laurico <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Denmark,
>>>>
>>>>
>>>>
>>>> Is there any chance you can ask what are the missing item?
>>>>
>>>> 3 pieces are missing?
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Marla
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Denmark A <[email-masked]>
>>>> *Sent:* Sunday, June 21, 2020 11:18 AM
>>>> *To:* Naveed Aftab <[email-masked]>; Marla Joy Laurico <
>>>> [email-masked]>
>>>> *Cc:* Rashid Khan <[email-masked]>; Robert Gonzales <
>>>> [email-masked]>; Muhammad Aslam Haidar <[email-masked]>;
>>>> customer care <[email-masked]>; Returns.fc <
>>>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>>>> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
>>>> Mohamed Magdy <[email-masked]>
>>>> *Subject:* Re: [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK //
>>>> Name :Smeg - Stand Mixer - Pastel Blue // Missing Part
>>>>
>>>>
>>>>
>>>> +Marla Joy Laurico <[email-masked]> FYI
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
>>>>
>>>>
>>>> On Wed, Jun 17, 2020 at 10:10 AM Naveed Aftab <
>>>> [email-masked]> wrote:
>>>>
>>>> Dear Denmark,
>>>>
>>>>
>>>>
>>>> Our warehouse team have already clarified that the item was sealed
>>>> (master pack), when picked up. Kindly check with your internal team.
>>>>
>>>>
>>>>
>>>> Please see the attached email.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Naveed
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *NAVEED AFTAB *
>>>> *Direct Sales Executive*
>>>>
>>>> TEL: +9714 702 89 00 FAX: +9714 238 42 68
>>>> MOBILE: +971 58 901 30 03
>>>>
>>>> WEB: www.betterlifeuae.com
>>>> ADDRESS: 11th Floor, Al Gurg Tower 3, Baniyas Road, P.O. Box 25441,
>>>>  Dubai, United Arab Emirates
>>>>
>>>> <https://www.facebook.com/BetterLifeUAE>
>>>>
>>>> <https://twitter.com/betterlifeuae>
>>>>
>>>> <http://www.youtube.com/user/BetterLifeUAE>
>>>>
>>>> <http://www.pinterest.com/betterlifeuae/>
>>>>
>>>>
>>>>
>>>> This e-mail message, including any attachments, is for the exclusive
>>>> use of the addressee and contains confidential or privileged information.
>>>> If you have received this message in error, please immediately notify the
>>>> sender and delete this e-mail and any attachments.Any review,
>>>> retransmission, disclosure, copying or modification is strictly forbidden.
>>>> Easa Saleh Al Gurg Group LLC and its subsidiaries do not enter into
>>>> contracts or contractual obligations via electronic mail, unless otherwise
>>>> agreed in writing between parties concerned.
>>>>
>>>>  <https://esagdesignhub.ae/>
>>>>
>>>> *From:* Denmark A [mailto:[email-masked]]
>>>> *Sent:* Wednesday, June 17, 2020 9:16 AM
>>>> *To:* Rashid Khan <[email-masked]>; Robert Gonzales <
>>>> [email-masked]>; Naveed Aftab <[email-masked]>
>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>>>> Iftikhar <[email-masked]>; Umang Mehrotra <[email-masked]>;
>>>> Mohamed Magdy <[email-masked]>
>>>> *Subject:* [SPAM] Re: Order #600822609 // Sku :BLC-SMF02PBUK // Name
>>>> :Smeg - Stand Mixer - Pastel Blue // Missing Part
>>>>
>>>>
>>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>>
>>>> Please respond.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
>>>>
>>>>
>>>> On Tue, Jun 16, 2020 at 5:06 PM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>>
>>>> Please see the below customer complaint and allow us to send the item
>>>> back to you for your further evaluation.
>>>>
>>>>
>>>>
>>>> Return Reason:missing_part_or_pieces
>>>> Comments :The item missing three standard accessories ( dough hook,
>>>> flat beater, and edge beater)
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> We appreciate your support in this matter, Thank you.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>
> --
>
>