Subject: Re: KSA Order Cancellation - Order No. 200258200
From: Hyacinth Joyce <[email-masked]>
To: Ahmed Irfan <[email-masked]>
Cc: Radwa Ali <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Samiya Sheikh <[email-masked]>, Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>
Date: Mon, 29 Jun 2020 09:45:24 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called again to follow up.

Kindly update on  200258200_1

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, 24 Jun 2020 at 11:50, Ahmed Irfan <[email-masked]> wrote:

> HI Hussain,
>
> 200258200_3  We have received this part but for 200258200_1 not received
> yet.
>
> On Tue, Jun 23, 2020 at 10:48 AM Radwa Ali <[email-masked]> wrote:
>
>> Hi All,
>>
>> Tam-KSA::461919005378  - 200258200_1
>>
>> DHL-Express::4891318611 -  200258200_3
>>
>> Please advise if these are returned as they shows RTO on tracking sites
>> and we need to refund the cst ASAP.
>>
>>
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>> On Mon, Jun 22, 2020 at 5:49 PM Ahmed Irfan <[email-masked]> wrote:
>>
>>> Hi Hussain,
>>>
>>> We still have not received the shipment.
>>>
>>> Thanks,
>>> Ahmed Muhammad Irfan
>>>
>>>
>>> On Sun, Jun 21, 2020 at 3:40 PM Hussain Firoz Miyagamwala <
>>> [email-masked]> wrote:
>>>
>>>> @Ahmed Irfan <[email-masked]> Please confirm cancellation on the
>>>> below
>>>>
>>>> 200258200_1
>>>>
>>>>
>>>>
>>>> On Sun, Jun 21, 2020 at 9:59 AM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Kindly cancel this shipments and create CRA.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Tue, Jun 16, 2020 at 11:25 AM Hyacinth Joyce <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi team,
>>>>>>
>>>>>> The customer called in reference to the above mentioned order number.
>>>>>> She informed that she has refused all deliveries due to excessive delay.
>>>>>>
>>>>>> AWB's
>>>>>> Tam-KSA::461919005378
>>>>>> Tam-KSA::461941005762
>>>>>> DHL-Express::4891318611
>>>>>>
>>>>>> Are they returned/received?
>>>>>>
>>>>>> If yes, @Hussain Firoz Miyagamwala <[email-masked]> Kindly
>>>>>> update CRA to proceed with refund.
>>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Joyce Alvarado*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>>> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>