Subject: Re: Order #600844729 CRA IS CLOSED CRAMUMZ_DXB12010
From: Mostafa saad <[email-masked]>
To: "Alina D'Souza" <[email-masked]>, Clearway Express <[email-masked]>
Cc: Denmark A <[email-masked]>, Mohamed Magdy <[email-masked]>, "Returns.fc" <[email-masked]>, Michael Rolle <[email-masked]>, customer care <[email-masked]>
Date: Mon, 29 Jun 2020 08:53:21 +0400
List-Id: <ccteam.mumzworld.com>

@Clearway Express <[email-masked]>  Please hold the collection
tell we get the update again from Alina.

Regards

Mostafa Saad
Last Mile  Mumzworld

On Mon, Jun 29, 2020 at 8:50 AM Alina D'Souza <[email-masked]> wrote:

> Ok, Thank you.
>
> Will inform her
>
> Regards,
> Alina
>
> On Mon, Jun 29, 2020 at 8:45 AM Mostafa saad <[email-masked]>
> wrote:
>
>> Hello Alina
>>
>> We are didn't work with Aramex for the collections so can you please
>> advise how come this item has been collected by Aramex.
>>
>> And who one was assigned this to Aramex because as per our record this
>> collection arranged to our driver
>>
>>
>>
>> Regards
>>
>> Mostafa Saad
>> Last Mile  Mumzworld
>>
>>
>> On Mon, Jun 29, 2020 at 8:29 AM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>> @Mostafa saad <[email-masked]> I guess you misunderstood,
>>> Sincere apologies.
>>>
>>> Would like to confirm again if the item has been collected, Customer
>>> mentioned the item is with us
>>>
>>> @Denmark A <[email-masked]> Please advise
>>>
>>>
>>> Regards,
>>> Alina
>>>
>>>
>>>
>>> On Sun, Jun 28, 2020 at 5:49 PM Denmark A <[email-masked]> wrote:
>>>
>>>> Dear Mohamed,
>>>>
>>>> As per system this was close by:
>>>>
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>>
>>>> On Sun, Jun 28, 2020 at 5:46 PM Mohamed Magdy <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Denmark A <[email-masked]> ...PLease advise?
>>>>>
>>>>> On Sun, Jun 28, 2020 at 5:35 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hello Alina
>>>>>>
>>>>>> I am Not WOrking to close any CRA I just arrange the CRA to the
>>>>>> driver to collect it so if the CRA was closed please ask @Returns.fc
>>>>>> <[email-masked]> team on this Case
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Mostafa Saad
>>>>>> Last Mile  Mumzworld
>>>>>>
>>>>>>
>>>>>> On Sun, Jun 28, 2020 at 4:25 PM Alina D'Souza <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Mostafa,
>>>>>>>
>>>>>>> Customer advised that item has been collected both CRA is
>>>>>>> showing closed please advise
>>>>>>>
>>>>>>>  CRAMUMZ_DXB12010
>>>>>>>
>>>>>>> Regards,
>>>>>>> Alina
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>