Subject: Re: Order #600896124 NO COLLECTION MADE YET CRA_AR_RE12786
From: Mostafa saad <[email-masked]>
To: "Alina D'Souza" <[email-masked]>, Road Rider <[email-masked]>, [email-masked]
Cc: Taqwa Ali <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Mon, 29 Jun 2020 08:52:33 +0400
List-Id: <ccteam.mumzworld.com>

@Road Rider <[email-masked]> @[email-masked]
<[email-masked]>  Please make sure to collect this item today without
fail.

Regards

Mostafa Saad
Last Mile  Mumzworld

On Mon, Jun 29, 2020 at 8:10 AM Alina D'Souza <[email-masked]> wrote:

> Hi Mostafa,
>
> Customer is upset as no one contacted please check the CC Team notes
>
> I get the data from the Collection Tracker, It should have been updated as
> No response instead of Collection Initiated for me to be updated on the case
>
> @Taqwa Ali <[email-masked]> please call the customer and advise will
> attempt the collection again.
>
> Regards,
> Alina
>
>
>
> On Sun, Jun 28, 2020 at 5:32 PM Mostafa saad <[email-masked]>
> wrote:
>
>> @Alina D'Souza <[email-masked]>  From where you get this data !!!
>>
>> As per you screen shoot, this CRA with status ( Collection Initiated )
>> wit road rider and we try with customer 2 times but the customer is not
>> available to give the driver this item
>>
>> So please call the customer again and inform him or her to make sure give
>> the driver the collection
>>
>>
>>
>> Regards
>>
>> Mostafa Saad
>> Last Mile  Mumzworld
>>
>>
>> On Sun, Jun 28, 2020 at 4:38 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>> Hi Mostafa,
>>>
>>> Collection was arranged on 18th June not yet collected, please arrange
>>> collection asap
>>>
>>>
>>> Regards,
>>> Alina
>>>
>>