Subject: Re: [SPAM] Re: CRA_AR_RE12194 - SO# 600859574
From: Mostafa saad <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Shajahan Kamal Batcha <[email-masked]>, "Alina D'Souza" <[email-masked]>, Radwa Ali <[email-masked]>, customer care <[email-masked]>, Angie Ariaga <[email-masked]>, Christian Mendoza <[email-masked]>
Date: Sun, 28 Jun 2020 17:44:48 +0400
List-Id: <ccteam.mumzworld.com>

Please reply on this email

CRA to Confirm

Regards

Mostafa Saad
Last Mile  Mumzworld

On Sun, Jun 28, 2020 at 5:40 PM Denmark A <[email-masked]> wrote:

> Mostafa,
>
> Give me all the CRA's that you mentioned I collected and I will give you
> my feedback.
>
> Regards,
>
> On Sun, Jun 28, 2020 at 5:34 PM Mostafa saad <[email-masked]>
> wrote:
>
>> Hello Denmark..
>>
>>
>> We will try with all the couriers and the drivers to return all the
>> shipments to our side and don't forget you have more orders you received it
>> but still with the status ITEM COllected
>>
>> Regards
>>
>> Mostafa Saad
>> Last Mile  Mumzworld
>>
>>
>> On Sun, Jun 28, 2020 at 4:34 PM Denmark A <[email-masked]> wrote:
>>
>>> Dear Mohamed,
>>>
>>> Please be informed that the physical item  received today 28/06/2020,
>>> but as per tracker it is collected last 9th and 23rd of June 2020.
>>>
>>> Please advise.
>>>
>>> Regards,
>>> Den mark
>>>
>>> On Thu, Jun 25, 2020 at 2:22 PM Christian Mendoza <
>>> [email-masked]> wrote:
>>>
>>>> Hi,
>>>>
>>>> Customer is back and asking for  update. Please ensure the collection
>>>> will happen tomorrow max.
>>>>
>>>> Thank you and Best Regards,
>>>>
>>>>
>>>>
>>>> On Thu, Jun 25, 2020 at 12:57 PM Shajahan Kamal Batcha <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>>
>>>>>
>>>>> Let me check with Raja.
>>>>>
>>>>>
>>>>>
>>>>> *Shajahan K*
>>>>>
>>>>>  <http://www.timexpress.ae/>
>>>>>
>>>>>
>>>>>
>>>>>    P.O. Box : 80266
>>>>>    Tel : + (971) 4 255 5563
>>>>>    Fax : + (971) 4 255 5564
>>>>>
>>>>>    Email : [email-masked]
>>>>>    Web: www.timexpress.ae
>>>>>
>>>>> This email including its attachments are confidential and intended
>>>>> solely for the use of the individual or entity to whom they are addressed.
>>>>> If you have received this email in error, please delete it from your system
>>>>> and notify the sender immediately. If you are not the intended recipient
>>>>> you are notified that disclosing, copying or distributing the content of
>>>>> this information is strictly prohibited.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Mostafa saad [mailto:[email-masked]]
>>>>> *Sent:* Thursday, June 25, 2020 12:53 PM
>>>>> *To:* Christian Mendoza <[email-masked]>
>>>>> *Cc:* Denmark A <[email-masked]>; Alina D'Souza <
>>>>> [email-masked]>; Shajahan Kamal Batcha <[email-masked]>;
>>>>> Mohamed Magdy <[email-masked]>; Radwa Ali <[email-masked]>;
>>>>> customer care <[email-masked]>; Angie Ariaga <
>>>>> [email-masked]>
>>>>> *Subject:* [SPAM] Re: CRA_AR_RE12194 - SO# 600859574
>>>>>
>>>>>
>>>>>
>>>>> @Shajahan Kamal Batcha <[email-masked]> please check with raja
>>>>> and sher your feedback
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>>
>>>>>
>>>>> Mostafa Saad
>>>>>
>>>>> Last Mile  Mumzworld
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Thu, Jun 25, 2020 at 11:49 AM Christian Mendoza <
>>>>> [email-masked]> wrote:
>>>>>
>>>>> Hi Team,
>>>>>
>>>>>
>>>>>
>>>>> Customer is very furious as the item is still not collected.
>>>>>
>>>>>
>>>>>
>>>>> Thank you and Best Regards,
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Wed, Jun 24, 2020 at 12:27 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> This order already picked from the customer
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>>
>>>>>
>>>>> Mostafa Saad
>>>>>
>>>>> Last Mile  Mumzworld
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Wed, Jun 24, 2020 at 12:22 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hello Denmark
>>>>>
>>>>>
>>>>>
>>>>> Why you update this order as collected?
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>>
>>>>>
>>>>> Mostafa Saad
>>>>>
>>>>> Last Mile  Mumzworld
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jun 22, 2020 at 10:56 AM Denmark A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Dear Mostafa,
>>>>>
>>>>>
>>>>>
>>>>> As per returns tracker this is not yet collected.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jun 22, 2020 at 10:52 AM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hello Alina
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> You can check the history for this order its updated by ( Danmark )
>>>>> !!!!!
>>>>>
>>>>>
>>>>>
>>>>> @Denmark A <[email-masked]> Please share your feedback.
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>>
>>>>>
>>>>> Mostafa Saad
>>>>>
>>>>> Last Mile  Mumzworld
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jun 22, 2020 at 10:49 AM Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hi Mostafa / Magdy,
>>>>>
>>>>>
>>>>>
>>>>> Customer states item not collected yet.
>>>>>
>>>>>
>>>>>
>>>>> The tracker shows collected, please advise
>>>>>
>>>>>
>>>>>
>>>>> Customer waiting for an item to be collected logged the same on the
>>>>> tracker
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Alina
>>>>>
>>>>>
>>>>>
>>>>> On Wed, Jun 17, 2020 at 12:39 PM Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hello Radwa
>>>>>
>>>>>
>>>>>
>>>>> Please make sure to add this order on the sheet to proceed.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>>
>>>>>
>>>>> Mostafa Saad
>>>>>
>>>>> Last Mile  Mumzworld
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Wed, Jun 17, 2020 at 12:31 PM Radwa Ali <[email-masked]>
>>>>> wrote:
>>>>>
>>>>> Hi Shajahan,
>>>>>
>>>>>
>>>>>
>>>>> Please arrange pick up again as this was returned back to the customer
>>>>> when we have already refunded.
>>>>>
>>>>>
>>>>> *Radwa Ali*
>>>>> Customer Care Representative
>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │
>>>>> w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>