Subject: Re: Missing Item- 200273050 | SKU- MD-243102- URGENT-70795322
From: Ahmed Irfan <[email-masked]>
To: Taqwa Ali <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Michaela Manibo <[email-masked]>, DXB CS <[email-masked]>, Lima Premlal <[email-masked]>, Uae Lastmile <[email-masked]>, "Outbound.fc" <[email-masked]>, "ZAHID ABDULWAHID (3PL)" <[email-masked]>, Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>
Date: Sun, 28 Jun 2020 11:59:19 +0300
List-Id: <ccteam.mumzworld.com>

Hi Hussain,

Kindly check the issue as customer need GC refund.

On Sun, Jun 28, 2020 at 9:23 AM Taqwa Ali <[email-masked]> wrote:

> Dear Team
>
> Please assist , as the CM didnt receive this item MD-243102, and she want
> gc refund to do  new order .
>
> Regards
> Taqwa
>
> On Tue, Jun 23, 2020 at 2:24 PM DXB CS <[email-masked]> wrote:
>
>> Noted.
>>
>>
>>
>> Regards,
>>
>> Anita D’souza
>>
>> Customer Service Team
>>
>> Mobile No: +971-504248925
>>
>>
>>
>>
>> .
>>
>> *DISCLAIMER: The content of this email is confidential and intended for
>> the recipient(s) specified in the message only. It is strictly forbidden to
>> share any part of this message with any third party, without a written
>> consent of the sender. If you received this message by mistake, please
>> reply to this message and follow with its deletion.*
>>
>>
>>
>>
>>
>> *From:* Michaela Manibo [mailto:[email-masked]]
>> *Sent:* Tuesday, June 23, 2020 2:12 PM
>> *To:* Lima Premlal <[email-masked]>; Uae Lastmile <
>> [email-masked]>; Outbound.fc <[email-masked]>
>> *Cc:* DXB CS <[email-masked]>; [email-masked];
>> Zubair Wahid <[email-masked]>; Hussain Firoz Miyagamwala <
>> [email-masked]>; KSA Lastmile <[email-masked]>;
>> customer care <[email-masked]>
>> *Subject:* Re: Missing Item- 200273050 | SKU- MD-243102- URGENT-70795322
>>
>>
>>
>> Team,
>>
>> Customer no longer want the item as it has been delayed for a long time.
>> Please cancel the dispatch.,
>>
>> @Hussain Firoz Miyagamwala <[email-masked]> please assist on the
>> CRA
>>
>>  SKU- MD-243102
>>
>> please issue CRA so we can issue a refund/
>>
>> thanks
>>
>>
>>
>>
>>
>> On Sun, Jun 21, 2020 at 11:20 AM Lima Premlal <[email-masked]> wrote:
>>
>> HI Team,
>>
>>
>>
>> Could you please confirm on same urgently?
>>
>>
>>
>> Regards,
>>
>>
>>
>> Lima
>>
>>
>>
>> *From:* DXB CS <[email-masked]>
>> *Sent:* Wednesday, June 17, 2020 12:42 PM
>> *To:* 'Lima Premlal' <[email-masked]>;
>> [email-masked]; 'Zubair Wahid' <[email-masked]>;
>> 'Hussain Firoz Miyagamwala' <[email-masked]>; 'KSA Lastmile' <
>> [email-masked]>
>> *Cc:* 'customer care' <[email-masked]>
>> *Subject:* RE: Missing Item- 200273050 | SKU- MD-243102- URGENT-70795322
>>
>>
>>
>> Dear Lima,
>>
>>
>>
>> We still don’t have update for subject shipment .
>>
>> Reminder has been sent to concern team , waiting for their update .
>>
>>
>>
>> Regards,
>>
>> Anita D’souza
>>
>> Customer Service Team
>>
>> Mobile No: +971-504248925
>>
>>
>>
>> .
>>
>> *DISCLAIMER: The content of this email is confidential and intended for
>> the recipient(s) specified in the message only. It is strictly forbidden to
>> share any part of this message with any third party, without a written
>> consent of the sender. If you received this message by mistake, please
>> reply to this message and follow with its deletion.*
>>
>>
>>
>>
>>
>> *From:* Lima Premlal [mailto:[email-masked] <[email-masked]>]
>> *Sent:* Wednesday, June 17, 2020 11:00 AM
>> *To:* DXB CS <[email-masked]>; [email-masked];
>> Zubair Wahid <[email-masked]>; Hussain Firoz Miyagamwala <
>> [email-masked]>; KSA Lastmile <[email-masked]>
>> *Cc:* customer care <[email-masked]>
>> *Subject:* RE: Missing Item- 200273050 | SKU- MD-243102- URGENT
>>
>>
>>
>> Dear Anita,
>>
>>
>>
>> Could you please confirm urgently?
>>
>>
>>
>>
>>
>> *From:* Lima Premlal <[email-masked]>
>> *Sent:* Tuesday, June 16, 2020 5:43 PM
>> *To:* 'DXB CS' <[email-masked]>; [email-masked]' <
>> [email-masked]>; Zubair Wahid <[email-masked]>;
>> Hussain Firoz Miyagamwala <[email-masked]>; KSA Lastmile <
>> [email-masked]>
>> *Cc:* customer care <[email-masked]>
>> *Subject:* RE: Missing Item- 200273050 | SKU- MD-243102- URGENT
>> *Importance:* High
>>
>>
>>
>> Dear Anita,
>>
>>
>>
>> Do you have any update on this? Customer following up.
>>
>>
>>
>> Regards,
>>
>>
>>
>> Lima
>>
>>
>>
>> *From:* DXB CS <[email-masked]>
>> *Sent:* Sunday, June 14, 2020 3:37 PM
>> *To:* 'Lima Premlal' <[email-masked]>;
>> [email-masked]; 'Zubair Wahid' <[email-masked]>;
>> 'Hussain Firoz Miyagamwala' <[email-masked]>; 'KSA Lastmile' <
>> [email-masked]>
>> *Cc:* 'customer care' <[email-masked]>
>> *Subject:* RE: Missing Item- 200273050 | SKU- MD-243102
>>
>>
>>
>> We will check with team .
>>
>>
>>
>> Regards,
>>
>> Anita D’souza
>>
>> Customer Service Team
>>
>> Mobile No: +971-504248925
>>
>>
>>
>> .
>>
>> *DISCLAIMER: The content of this email is confidential and intended for
>> the recipient(s) specified in the message only. It is strictly forbidden to
>> share any part of this message with any third party, without a written
>> consent of the sender. If you received this message by mistake, please
>> reply to this message and follow with its deletion.*
>>
>>
>>
>>
>>
>> *From:* Lima Premlal [mailto:[email-masked] <[email-masked]>]
>> *Sent:* Sunday, June 14, 2020 3:34 PM
>> *To:* DXB CS <[email-masked]>; [email-masked];
>> Zubair Wahid <[email-masked]>; Hussain Firoz Miyagamwala <
>> [email-masked]>; KSA Lastmile <[email-masked]>
>> *Cc:* customer care <[email-masked]>
>> *Subject:* RE: Missing Item- 200273050 | SKU- MD-243102
>>
>>
>>
>> Dear Anita,
>>
>>
>>
>> AWB # 70795322
>>
>> Regards,
>>
>>
>>
>> Lima
>>
>>
>>
>> *From:* DXB CS <[email-masked]>
>> *Sent:* Sunday, June 14, 2020 3:34 PM
>> *To:* 'Lima Premlal' <[email-masked]>;
>> [email-masked]; 'Zubair Wahid' <[email-masked]>;
>> 'Hussain Firoz Miyagamwala' <[email-masked]>;
>> [email-masked]
>> *Cc:* 'customer care' <[email-masked]>
>> *Subject:* RE: Missing Item- 200273050 | SKU- MD-243102
>>
>>
>>
>> Dear Lima,
>>
>>
>>
>> Help with Naqel Tracking number.
>>
>>
>>
>> Regards,
>>
>> Anita D’souza
>>
>> Customer Service Team
>>
>> Mobile No: +971-504248925
>>
>>
>>
>> .
>>
>> *DISCLAIMER: The content of this email is confidential and intended for
>> the recipient(s) specified in the message only. It is strictly forbidden to
>> share any part of this message with any third party, without a written
>> consent of the sender. If you received this message by mistake, please
>> reply to this message and follow with its deletion.*
>>
>>
>>
>>
>>
>> *From:* Lima Premlal [mailto:[email-masked] <[email-masked]>]
>> *Sent:* Sunday, June 14, 2020 3:22 PM
>> *To:* [email-masked]; [email-masked]; Zubair Wahid <
>> [email-masked]>; Hussain Firoz Miyagamwala <[email-masked]>;
>> [email-masked]
>> *Cc:* customer care <[email-masked]>
>> *Subject:* Missing Item- 200273050 | SKU- MD-243102
>>
>>
>>
>> Dear Team,
>>
>>
>>
>> Please note that customer claims that she haven’t received subject
>> mentioned item. Also, she have received only 1 box our of 2 boxes.
>>
>>
>>
>> Please check and confirm urgently. See below mail from customer end:
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>>
>> Lima
>>
>>