Subject: RE: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance 9-Piece High-Speed Blender 1200W Black // Defective warranty check
From: "Abel" <[email-masked]>
To: "'Mohamed Magdy'" <[email-masked]>, "'Ivy'" <[email-masked]>
Cc: "'Denmark A'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Umang Mehrotra'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>
Date: Sun, 28 Jun 2020 11:02:22 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

We will replace it with a new full box,

Kindly wait for our delivery.

Thanks and regards,

Abel

From: Mohamed Magdy [mailto:[email-masked]] 
Sent: Sunday, June 28, 2020 10:47 AM
To: Ivy <[email-masked]>
Cc: Abel <[email-masked]>; Denmark A <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Kenneth Nwaso <[email-masked]>; Alina D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>; Samran Iftikhar <[email-masked]>
Subject: Re: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance 9-Piece High-Speed Blender 1200W Black // Defective warranty check

@Denmark A <mailto:[email-masked]>  ...Are we done here?

Thanks

On Thu, Jun 25, 2020 at 3:35 PM Ivy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Abel,

You can give it to Prasanth to include on the delivery.

Appreciate if you can label it “C/O DENMARK”.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Abel [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Thursday, June 25, 2020 3:30 PM
To: 'Denmark A'
Cc: 'Ivy'; 'customer care'; 'Returns.fc'; 'Kenneth Nwaso'; 'Alina D'Souza'; 'Umang Mehrotra'; 'Samran Iftikhar'; 'Mohamed Magdy'
Subject: RE: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance 9-Piece High-Speed Blender 1200W Black // Defective warranty check

Dear Team,

The unit is ready for collection.

Thanks and regards,

Abel

From: Denmark A [mailto:[email-masked]] 
Sent: Thursday, June 25, 2020 1:18 PM
To: Abel <[email-masked] <mailto:[email-masked]> >
Cc: Ivy <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Kenneth Nwaso <[email-masked] <mailto:[email-masked]> >; Alina D'Souza <[email-masked] <mailto:[email-masked]> >; Umang Mehrotra <[email-masked] <mailto:[email-masked]> >; Samran Iftikhar <[email-masked] <mailto:[email-masked]> >; Mohamed Magdy <[email-masked] <mailto:[email-masked]> >
Subject: Re: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance 9-Piece High-Speed Blender 1200W Black // Defective warranty check

Dear Abel, 

Please update. 

Regard,

On Wed, Jun 17, 2020 at 8:27 AM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Hi Abel, 

Thank you for your email. 

Regards,

On Wed, Jun 17, 2020 at 8:02 AM Abel <[email-masked] <mailto:[email-masked]> > wrote:

Hello Team,

I am checking the unit now. I will give update once finish.

Thanks and regards,

Abel

From: Ivy [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Tuesday, June 16, 2020 4:49 PM
To: 'Abel' <[email-masked] <mailto:[email-masked]> >
Cc: 'customer care' <[email-masked] <mailto:[email-masked]> >; 'Returns.fc' <[email-masked] <mailto:[email-masked]> >; 'Kenneth Nwaso' <[email-masked] <mailto:[email-masked]> >; 'Alina D'Souza' <[email-masked] <mailto:[email-masked]> >; 'Umang Mehrotra' <[email-masked] <mailto:[email-masked]> >; 'Samran Iftikhar' <[email-masked] <mailto:[email-masked]> >; 'Mohamed Magdy' <[email-masked] <mailto:[email-masked]> >; 'Denmark A' <[email-masked] <mailto:[email-masked]> >
Subject: RE: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance 9-Piece High-Speed Blender 1200W Black // Defective warranty check

Hi Abel,

Kindly let us know if you have received the below unit.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

From: Denmark A [mailto:[email-masked]] 
Sent: Tuesday, June 16, 2020 4:27 PM
To: Ivy
Cc: Abel; customer care; Returns.fc; Kenneth Nwaso; Alina D'Souza; Umang Mehrotra; Samran Iftikhar; Mohamed Magdy
Subject: Re: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance 9-Piece High-Speed Blender 1200W Black // Defective warranty check

Hi Ivy, 

Can we get an update on this? 

Regards, 

Den mark

On Wed, Jun 10, 2020 at 3:29 PM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Hi Ivy, 

Noted on this thank you. 

Regards, 

Den mark

On Wed, Jun 10, 2020 at 3:27 PM Ivy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

Kindly send the unit to our warehouse and put label “FOR REPAIR C/O ABEL”

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Wednesday, June 10, 2020 2:22 PM
To: Ivy
Cc: Abel; customer care; Returns.fc; Kenneth Nwaso; Alina D'Souza; Umang Mehrotra; Samran Iftikhar; Mohamed Magdy
Subject: Re: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance 9-Piece High-Speed Blender 1200W Black // Defective warranty check

Dear Ivy, 

Please see the attached sales invoice for your reference. 

 

Regards, 

Den mark

On Wed, Jun 10, 2020 at 2:19 PM Ivy <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

Please provide the invoice of this order.

Thank you!

Best regards,

Ivy Czarina Rosel

Online Sales Executive

Mob:                     +971 55 248 1227

Dir:                         +971 4 247 6754

Email:                     <mailto:[email-masked]> [email-masked]

Website:               <http://www.algt-me.com/> www.algt-me.com

Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.

 

 

From: Denmark A [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Wednesday, June 10, 2020 11:42 AM
To: Ivy; Abel
Cc: customer care; Returns.fc; Kenneth Nwaso; Alina D'Souza; Umang Mehrotra; Samran Iftikhar; Mohamed Magdy
Subject: Order # 700237277 // AT-N12S-0912 // NutriBullet Balance 9-Piece High-Speed Blender 1200W Black // Defective warranty check

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Reason of return:  warranty, confirmed with vendor 

Remarks: doesn't workd at all  

We appreciate your support in this matter, Thank you. 

Regards,

Den mark 

 

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