Subject: RE: [EXTERNAL] Re: 1Z289F8W6755503082
From: "chantelle.cardozo via customer care" <[email-masked]>
To: <[email-masked]>, <[email-masked]>
Cc: <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>
Date: Sat, 27 Jun 2020 18:33:52 +0000
List-Id: <ccteam.mumzworld.com>

Dear Ronald,

We are checking the wareabouts of one box, however for now can we proceed and deliver the 5 boxes to your customer ?

  Best Regards

Chantelle Cardozo

Preferred Customer Associate

UPS Gulf LLC

Al Moosa Tower 2, 25 Floor

Sheikh Zayed Road, P.O. Box 26026

Dubai, United Arab Emirates

Tel +971 4 3815278
Mobile 00971561770264

Fax +971 4 3390835

[email-masked]<mailto:[email-masked]>

Existing UPS rates will be revised effective 01 January 2020. For more information on the annual General Rate Increase (GRI) applicable to your account, please contact your Account Manager or call UPS Customer Service at 600 544 743.   The 2020 UPS Service and Tariff will be available in ups.com/ae<https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from 29th December 2019.

From: Pavankumar A [mailto:[email-masked]]
Sent: Wednesday, June 24, 2020 3:57 PM
To: Cardozo Chantelle (EUR6CTC) <[email-masked]>
Cc: Alaa Musa <[email-masked]>; Amir Julkarnain <[email-masked]>; Customer Care Team <[email-masked]>; Ekta Jesswani <[email-masked]>; Eugene Mugisa <[email-masked]>; Johannes Jade Pabeca <[email-masked]>; lastmile <[email-masked]>; Naib Khan <[email-masked]>; Zaldivar Richelle (VLR5DPB) <[email-masked]>; Ronald Gaviola <[email-masked]>
Subject: [EXTERNAL] Re: 1Z289F8W6755503082

Dear Chantelle,

PF below for details:

200269777

6

1Z289F8W6755503082

200269777

6

1Z289F8W6755688491

200269777

6

1Z289F8W6757998509

200269777

6

1Z289F8W6757909113

200269777

6

1Z289F8W6755456320

200269777

6

1Z289F8W6755836133

On Wed, Jun 24, 2020 at 3:05 PM Ronald Gaviola <[email-masked]<mailto:[email-masked]>> wrote:
+Pavankumar A<mailto:[email-masked]>

Please provide.

Regards,
Ronald

On Wed, Jun 24, 2020 at 2:47 PM <[email-masked]<mailto:[email-masked]>> wrote:

Dear Ronald,

Need your help.

May I know how many boxes were handed over to ups

We are cheking for one box under waybill 1Z289F8W6755456320

  Best Regards

Chantelle Cardozo

Preferred Customer Associate

UPS Gulf LLC

Al Moosa Tower 2, 25 Floor

Sheikh Zayed Road, P.O. Box 26026

Dubai, United Arab Emirates

Tel +971 4 3815278
Mobile 00971561770264

Fax +971 4 3390835

[email-masked]<mailto:[email-masked]>

Existing UPS rates will be revised effective 01 January 2020. For more information on the annual General Rate Increase (GRI) applicable to your account, please contact your Account Manager or call UPS Customer Service at 600 544 743.   The 2020 UPS Service and Tariff will be available in ups.com/ae<https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from 29th December 2019.

From: Moinuddin Khaja (WDQ6BMN)
Sent: Wednesday, June 24, 2020 12:30 PM
To: Ups Abha CS <[email-masked]<mailto:[email-masked]>>; Cardozo Chantelle (EUR6CTC) <[email-masked]<mailto:[email-masked]>>
Cc: Al-Kulagi Naif (EUR6AKN) <[email-masked]<mailto:[email-masked]>>; Mohammed Abdul Aleem Ammar (QRH8PYZ) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Mumzworld Pending Shipments

Hi Chantelle,

Kindly assist on this subject, one of the packages is not arrived to KSA yet, and on the other side, customer is following up with Destination for deliveries. Kindly check with Dubai Team & Mumz and advise for further action.

1Z289F8W6755456320​

Regards,

________________________________
From: Ups Abha CS <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, June 24, 2020 10:57 AM
To: Mohammed Abdul Aleem Ammar (QRH8PYZ); [email-masked]<mailto:[email-masked]>; Al Jabari Ahmed Jabr (MZL9LFD); Unnikrishnan Nair Vinil (PMY3CKS); Bin Abdat Mohammed (TVR7FJT); Alzain Waleed (LCM1HYS); Thodika Shameem (TGC8FQS); [email-masked]<mailto:[email-masked]>; Muraleedharan Nair Arjun (XTB7MDD); Nooremoochi Muneer (TBB7YDW); Khurshidahmad Akbarbutt (BDR2NWP)
Cc: Al-Kulagi Naif (EUR6AKN); Moinuddin Khaja (WDQ6BMN)
Subject: [EXTERNAL] Re: Mumzworld Pending Shipments

CAUTION! This email originated outside of the organization. Please do not open attachments or click links from an unknown or suspicious origin.

________________________________
Hi Khaja,

Please check below package. customer chasing us badly.

Hi Naif,

Need your support to find missing package.

1Z289F8W6755456320

Balawal Saleem

Customer Service Officer - WP

Kingdom of Saudi Arabia

P.O. Box 63682

Abha 61961

Kingdom of Saudi Arabia

Cell: +966 596478288

Cell: +966 539482881

Customer Service: 92000 2555

Email: [email-masked]<mailto:[email-masked]>

www.ups.com<http://www.ups.com/>

EIRAD Trading & Contracting Co. Ltd. Authorized Service Contractor for UPS.

Decision GreenSM – Consider the environment before printing this e-mail

________________________________

ATTENTION: This e-mail and any files transmitted with it are confidential and may contain information which is privileged. They are intended solely for the use of the individual or entity to whom they are addressed. If you received this e-mail in error, please notify the sender immediately by replying e-mail or telephone, delete the e-mail from your system without opening, reading or copying its contents, nor disclosing them to any other person.

________________________________
From: Ups Abha CS <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 23, 2020 4:01 PM
To: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Subject: Re: Mumzworld Pending Shipments

Hi Khaja,

Below multiple packages one box is still missing in system.

•         1Z289F8W6757998509<https://www.ups.com/track?loc=en_US&tracknum=1Z289F8W6757998509&requester=ST>

Package Abandoned
View Details<https://www.ups.com/track?loc=en_US&tracknum=1Z289F8W6757998509&requester=ST>

Please check back later for scheduled delivery.
•         1Z289F8W6755456320<https://www.ups.com/track?loc=en_US&tracknum=1Z289F8W6755456320&requester=ST>

In Transit
View Details<https://www.ups.com/track?loc=en_US&tracknum=1Z289F8W6755456320&requester=ST>

Please check back later for scheduled delivery.
•         1Z289F8W6755503082<https://www.ups.com/track?loc=en_US&tracknum=1Z289F8W6755503082&requester=ST>

Package Abandoned
View Details<https://www.ups.com/track?loc=en_US&tracknum=1Z289F8W6755503082&requester=ST>

Please check back later for scheduled delivery.
•         1Z289F8W6755688491<https://www.ups.com/track?loc=en_US&tracknum=1Z289F8W6755688491&requester=ST>

Package Abandoned
View Details<https://www.ups.com/track?loc=en_US&tracknum=1Z289F8W6755688491&requester=ST>

Please check back later for scheduled delivery.
•         1Z289F8W6755836133<https://www.ups.com/track?loc=en_US&tracknum=1Z289F8W6755836133&requester=ST>

Package Abandoned
View Details<https://www.ups.com/track?loc=en_US&tracknum=1Z289F8W6755836133&requester=ST>

Please check back later for scheduled delivery.
•         1Z289F8W6757909113<https://www.ups.com/track?loc=en_US&tracknum=1Z289F8W6757909113&requester=ST>

Package

Balawal Saleem

Customer Service Officer - WP

Kingdom of Saudi Arabia

P.O. Box 63682

Abha 61961

Kingdom of Saudi Arabia

Cell: +966 596478288

Cell: +966 539482881

Customer Service: 92000 2555

Email: [email-masked]<mailto:[email-masked]>

www.ups.com<http://www.ups.com/>

EIRAD Trading & Contracting Co. Ltd. Authorized Service Contractor for UPS.

Decision GreenSM – Consider the environment before printing this e-mail

________________________________

ATTENTION: This e-mail and any files transmitted with it are confidential and may contain information which is privileged. They are intended solely for the use of the individual or entity to whom they are addressed. If you received this e-mail in error, please notify the sender immediately by replying e-mail or telephone, delete the e-mail from your system without opening, reading or copying its contents, nor disclosing them to any other person.

________________________________
From: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 23, 2020 12:27 PM
To: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Subject: Mumzworld Pending Shipments

Dear Team,

Please Update, Why these Shipments are Pending Still. Manifest Date from 2nd to 5th June. Need Accurate update on each shipments belongs to your Hub  before 4 Pm.

Tracking Number

Status

Manifest Date

Date Delivered

Ship To City

Package Ref

1Z289F8W6756115160

Exception

6/5/2020

6/22/2020

QASSIM

PAID

1Z289F8W6756586063

Exception

6/5/2020

6/22/2020

ABHA

PAID

1Z289F8W6757582332

Exception

6/5/2020

6/17/2020

MADINAH

PAID

1Z289F8W6757753602

Exception

6/5/2020

6/13/2020

YANBU

PAID

1Z289F8W6757970216

Exception

6/5/2020

6/13/2020

YANBU

PAID

1Z289F8W6755793251

Exception

6/4/2020

6/22/2020

AD DUWADIMI, Riyadh

PAID

1Z289F8W6755824388

Exception

6/4/2020

6/8/2020

RIYADH

PAID

1Z289F8W6757229974

Exception

6/4/2020

6/22/2020

AL DERYAH, Riyadh

PAID

1Z289F8W6757292431

Exception

6/4/2020

6/22/2020

AD DUWADIMI, Riyadh

PAID

1Z289F8W6755285523

In Transit

6/3/2020

6/8/2020

JEDDAH

PAID

1Z289F8W6755455812

Exception

6/3/2020

6/21/2020

HAIL

PAID

1Z289F8W6755790923

Exception

6/3/2020

6/22/2020

AD DUWADIMI, Riyadh

PAID

1Z289F8W6755805023

Exception

6/3/2020

6/21/2020

HAIL

PAID

1Z289F8W6756188243

Exception

6/3/2020

6/22/2020

RIYADH

PAID

1Z289F8W6756634126

Exception

6/3/2020

6/22/2020

AD DUWADIMI, Riyadh

PAID

1Z289F8W6756714987

Exception

6/3/2020

6/22/2020

QASSIM

PAID

1Z289F8W6757257603

Exception

6/3/2020

6/11/2020

RIYADH

PAID

1Z289F8W6755503082

Exception

6/2/2020

6/16/2020

ABHA

PAID

1Z289F8W6755549659

Exception

6/2/2020

6/22/2020

QASSIM

PAID

1Z289F8W6755558970

Exception

6/2/2020

6/22/2020

JOUF

PAID

1Z289F8W6755688491

Exception

6/2/2020

6/16/2020

ABHA

PAID

1Z289F8W6755689687

Exception

6/2/2020

6/14/2020

RIYADH

PAID

1Z289F8W6755836133

Exception

6/2/2020

6/16/2020

ABHA

PAID

1Z289F8W6755860973

Exception

6/2/2020

6/9/2020

BAHA

PAID

1Z289F8W6755965191

Exception

6/2/2020

6/22/2020

JOUF

PAID

1Z289F8W6755992769

Exception

6/2/2020

6/22/2020

JOUF

PAID

1Z289F8W6756097789

Exception

6/2/2020

6/22/2020

JOUF

PAID

1Z289F8W6756099027

Exception

6/2/2020

6/20/2020

AR RASS, Riyadh

PAID

1Z289F8W6756306105

Exception

6/2/2020

6/22/2020

QASSIM

PAID

1Z289F8W6757062831

Exception

6/2/2020

6/23/2020

BAHA

PAID

1Z289F8W6757707199

Exception

6/2/2020

6/21/2020

JEDDAH

PAID

1Z289F8W6757909113

Exception

6/2/2020

6/16/2020

ABHA

PAID

1Z289F8W6757998509

Exception

6/2/2020

6/16/2020

ABHA

PAID

Thanks and Regards,

M.A.Ammar

Operations Coordinator E-Commerce

Kingdom of Saudi Arabia

UPS Saudi Arabia Hotline: 920002555 *256

Email: [email-masked]<mailto:[email-masked]>

www.ups.com<http://www.ups.com/>

--
Regards,
Pavankumar A
Last Mile Operations
P +971 507074205
E [email-masked]<mailto:[email-masked]>

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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