Subject: Re: 1 Package Undelivered - Order No. 700228529
From: Mary Anne Agapito <[email-masked]>
To: "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, Mostafa saad <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Sat, 27 Jun 2020 17:33:16 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer only received 1 pack out of 3 as mentioned on the website.

Ticket was raised as well. - #1153642‬
<https://mumzworldhelp.zendesk.com/agent/#/tickets/1153642>

 Please do the needful.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Wed, Jun 17, 2020 at 11:12 AM Sujan Raj <[email-masked]> wrote:

> Hi Joyce,
>
> Check with our warehouse team both boxes dispatch and also check with the
> driver he delivered both boxes
>
> As per the driver homemade received the order. So please note the complete
> order delivered from our end.
>
>
> Warm Regards,
> Sujan Raj,
> Mobile : +971506855826
> Email : [email-masked]
>
>
> On Wed, Jun 17, 2020 at 10:34 AM Hyacinth Joyce <[email-masked]>
> wrote:
>
>> Hi Sujan,
>>
>> The above mentioned shipment was shipped in 2 packages. The customer
>> received only 1.
>>
>>
>> Kindly check and give us an update about the remaining package.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>