Subject: Re: Order Number 100143978
From: Mary Anne Agapito <[email-masked]>
To: Ahmed Irfan <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Anas nazzal <[email-masked]>
Date: Sat, 27 Jun 2020 16:02:32 +0400
List-Id: <ccteam.mumzworld.com>

Hi Ahmed,

Store credit has already been given.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, Jun 27, 2020 at 3:53 PM Ahmed Irfan <[email-masked]> wrote:

> Hi Hussein,
>
> Please proceed with the refund.
>
> On Fri, Jun 26, 2020 at 11:41 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please cancel the shipment. The customer wants the store credit instead
>> of a credit card refund. GC has already been given.
>> KSA ticket was raised as well -  Incident #1151577
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Fri, Jun 26, 2020 at 11:34 AM Anas nazzal <[email-masked]> wrote:
>>
>>> Dear Team,
>>>
>>> KIndly note that below customer requested to cancel the shipment and
>>> refund.
>>> 100143978_1
>>>
>>> Best Regards,
>>> Anas Nazzal
>>>
>>