Subject: Re: [Mumzworld.com] Re: Refund escalation - Order # 200279352
From: Ahmed Irfan <[email-masked]>
To: Anas nazzal <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, KSA Lastmile <[email-masked]>, Zubair Wahid <[email-masked]>, customer care <[email-masked]>
Date: Sat, 27 Jun 2020 13:23:31 +0300
List-Id: <ccteam.mumzworld.com>

Hi Anas,

The order is with esnad express i will send an email regarding return. AWB
31013000040632

On Fri, Jun 26, 2020 at 8:47 AM Anas nazzal <[email-masked]> wrote:

> Dear Team,
>
> Kindly confirm if the items has been returned.
>
> Best regards,
> Anas Nazzal
>
> On Mon, Jun 22, 2020 at 12:01 PM Hussain Firoz Miyagamwala <
> [email-masked]> wrote:
>
>> @Ahmed Irfan <[email-masked]> Please check if the below was
>> dispatched
>>
>> 200279352_2
>>
>>
>>
>> On Fri, Jun 19, 2020 at 9:53 AM Anas nazzal <[email-masked]> wrote:
>>
>>> Dear Hussain,
>>>
>>> Kindly create CRA for   BBL-5010477323071 in order number 200279352 as
>>> the customer doesnt want to get the item anymore.
>>>
>>> Best Regards,
>>> Anas Nazzal
>>>
>>>
>>>
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>>>
>>> On Thu, Jun 11, 2020 at 1:14 PM Sagar Khawani (Mumzworld Customer Care) <
>>> [email-masked]> wrote:
>>>
>>>> ##- Please type your reply above this line -##
>>>>
>>>> We’ve got news for you: Your ticket (1108563) has been updated. Feel
>>>> free to reply to this email with any questions.
>>>>
>>>> *Sagar Khawani* (Mumzworld.com)
>>>>
>>>> Jun 11, 2020, 1:14:36 PM GMT+4
>>>> *Private note*
>>>> Hi Anas,
>>>>
>>>> No CRA in NS for the item showing shipped in Magento.
>>>>
>>>> ​
>>>>
>>>> *Anas* (Mumzworld.com)
>>>>
>>>> Jun 7, 2020, 6:53:46 PM GMT+4
>>>> *Private note*
>>>>
>>>> 1) Order number: *200279352*
>>>> 2) Is the credit memo on Magento, Yes or No?:
>>>> 3) GC has been *created */ *deactivated: *Please assure that GC is
>>>> deactivated
>>>> 4) SKU: BBL-5010477323071 /KSA-FAMC-33-0512-3HE-BLUE / TC-IN005232
>>>> 5) Amount: 122.27 AED
>>>> 6) Refund reason: Teh customer doesnt want GC
>>>> 7) Payment method: Credit
>>>> 8) Refund *before *or *after *shipping?: Before
>>>>
>>>>
>>>> You are an agent. Add a comment by replying to this email or *view
>>>> ticket in Zendesk Support
>>>> <https://mumzworldhelp.zendesk.com/agent/tickets/1108563>*.
>>>> *Ticket #* 1108563
>>>> *Status* Open
>>>> *Requester* Anas
>>>> *CCs* -
>>>> *Group* CC Default
>>>> *Assignee* Anas
>>>> *Priority* -
>>>> *Type* Incident
>>>> *Channel* Web Form
>>>>
>>>>
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>>>>
>>>
>>>
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>>>
>>