Subject: RE: 600873176_2 // AEW-MBP36S // Digital Wireless Video Baby Monitor (MBP36S) // Defective
From: "Abdul Monim" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>
Date: Sat, 27 Jun 2020 13:11:21 +0400
List-Id: <ccteam.mumzworld.com>

Hi Den mark,

Okay, send it back for checking evaluation.

Best Regards

AREEN East & West LLC    Abdul Monim | Sales Supervisor

T: +971 4 2678888|F:+97142676000|M:+971 56 2066647|P.o.Box 1693

From: Denmark A [mailto:[email-masked]] 
Sent: Saturday, June 27, 2020 8:47 AM
To: Abdul Monim - Areen E&W <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>; Michael Rolle <[email-masked]>; Kenneth Nwaso <[email-masked]>
Subject: 600873176_2 // AEW-MBP36S // Digital Wireless Video Baby Monitor (MBP36S) // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

This is the 2nd baby monitor that the customer brought and it does not work well

The customer informed that after charging the monitor only works for 2 hours max and shows low battery
The customer does not want a replacement - she wants a refund  

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark