Subject: RE: Order # 600770800 // Sku :AL-800010943 // Name :Feber - Trike Evo Bicycle - Blue// Defective
From: "Maricris" <[email-masked]>
To: "'Denmark A'" <[email-masked]>, "'Arjun'" <[email-masked]>, "Nikil" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, <[email-masked]>, "'Mark Anthony Laraga'" <[email-masked]>, "'Abel'" <[email-masked]>
Date: Sat, 27 Jun 2020 12:48:18 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

As per on our record, last purchased  of this item was on 06th April and delivered 08th April.

It is more than 2 months since the last purchased. Please note we can accept the return or replace defective items 7 days from the date of purchase.

And also, we don’t have spare parts and stock of this item.

BEST REGARDS...*

Maricris Pati

 

ALGT Middle East - A Liusie General Trading |   PO BOX 7297  |   Plot # C.22 Dubai Production City , opp Sign Work | 

Dubai, United Arab Emirates |    Tel: +971 4 2476739    |  Fax: +971 4 2476799  | Mobile : +971 566454542

 <http://www.algt-me.com/> www.algt-me.com

P Save a tree. Please don't print this e-mail unless it's really necessary

 

From: Ivy [mailto:[email-masked]] 
Sent: Saturday, June 27, 2020 11:53 AM
To: 'Maricris' <[email-masked]>; 'Arjun' <[email-masked]>
Cc: 'customer care' <[email-masked]>; 'Returns.fc' <[email-masked]>; 'Samran Iftikhar' <[email-masked]>; 'Alina D'Souza' <[email-masked]>; 'Mark Anthony Laraga' <[email-masked]>; 'Denmark A' <[email-masked]>; 'Abel' <[email-masked]>
Subject: RE: Order # 600770800 // Sku :AL-800010943 // Name :Feber - Trike Evo Bicycle - Blue// Defective

 

From: Denmark A [mailto:[email-masked]] 
Sent: Thursday, June 25, 2020 5:06 PM
To: Ivy; Abel
Cc: customer care; Returns.fc; Samran Iftikhar; Alina D'Souza; Mark Anthony Laraga
Subject: Order # 600770800 // Sku :AL-800010943 // Name :Feber - Trike Evo Bicycle - Blue// Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:doesnt_work_or_defective
Comments :One of the parts is defective and cannot be build.  

 

We appreciate your support in this matter, Thank you. 

Regards,

Den mark