Subject: RE: 600853272_1 On Click
From: "Carmella Singh" <[email-masked]>
To: "'Mary Anne Agapito'" <[email-masked]>, "'Sujan Raj'" <[email-masked]>
Cc: "'Taqwa Ali'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Mostafa saad'" <[email-masked]>, <[email-masked]>
Date: Sat, 27 Jun 2020 09:12:46 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mary,

Good day!

This order has been delivered more than a month already.

I will check with ops team and update you.

Note: Any claims on a delivered or returned to client shipment will be accepted within 24-48 hours of the delivered date and time. Any other claims will be accommodated for a max of 30 days, subject to investigation.

 

Carmella Singh 
Account Representative
One Click Delivery Services  
Mobile: +971 524758143
Tel: +971 (0) 4 368 7011 

 <http://www.1click2deliver.com/> www.1click2deliver.com 

 

 

From: Mary Anne Agapito <[email-masked]> 
Sent: Friday, June 26, 2020 3:31 PM
To: Sujan Raj <[email-masked]>; Carmella Singh <[email-masked]>
Cc: Taqwa Ali <[email-masked]>; customer care <[email-masked]>; Mostafa saad <[email-masked]>
Subject: Re: 600853272_1 On Click

Hi Team,

May we request for proof of delivery, please?

The customer is insisting she didn't receive her order.

Thank you

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: magapito <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

 

On Thu, Jun 18, 2020 at 2:51 PM Mostafa saad <[email-masked] <mailto:[email-masked]> > wrote:

Hello sujan 

 

Customer said they didn't receive this order so please check and share your feedback.

 

Regards 

Mostafa Saad 

Last Mile  Mumzworld