Subject: Re: Warranty claim - TC-ZT020-GRA1 - 700072856
From: Mary Anne Agapito <[email-masked]>
To: RP Singh TrucareFzc <[email-masked]>
Cc: Avinash TrucareFzc <[email-masked]>, [email-masked], [email-masked], [email-masked], Taherbohra TrucareFzc <[email-masked]>, Hatim TrucareFzc <[email-masked]>, customer care <[email-masked]>, Radwa Ali <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Fri, 26 Jun 2020 16:28:08 +0400
List-Id: <ccteam.mumzworld.com>

Hi RP,

May we have an update on this case, please?

The customer keeps on following up.

Please advise. Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Jun 25, 2020 at 9:57 AM <[email-masked]> wrote:

> Hi All,
>
> Any updates ?
>
>
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* Radwa Ali <[email-masked]>
> *Sent:* Monday, June 22, 2020 4:58 PM
> *To:* Avinash TrucareFzc <[email-masked]>; RP Singh TrucareFzc <
> [email-masked]>; [email-masked]; [email-masked];
> [email-masked]; Taherbohra TrucareFzc <[email-masked]>;
> Hatim TrucareFzc <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Warranty claim - TC-ZT020-GRA1 - 700072856
>
>
>
> Hi All,
>
> Please check the attached photos.
>
> The customer has lost the wheels and wants to get a replacement for the
> wheels.
>
> We have attached the sales receipt as well.
>
> If the wheels are available, please advise the price so we can share it
> with the customer.
>
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>