Subject: Re: 600901919 - Gift wrap issue 600901919
From: Michaela Manibo <[email-masked]>
To: Mostafa Said <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, customer care <[email-masked]>, Mohit Caleb <[email-masked]>
Date: Fri, 26 Jun 2020 14:01:14 +0400
List-Id: <ccteam.mumzworld.com>

Team,

The customer paid 3 separate gift wrapping fees for this order . It means
should have been wrapped.

This only was communicated to us by the customer after she got the order in
one wrapped box.,

Thanks

On Fri, Jun 26, 2020 at 11:51 AM Mostafa Said <[email-masked]>
wrote:

> Hello Michaela,
>
> This order loaded 3 days ago i can't confirm if it was gift wrap each item
> separate or no.
> This kind of info should be communicated with us before the order packed.
>
> On Fri, Jun 26, 2020 at 9:30 AM Michaela Manibo <
> [email-masked]> wrote:
>
>> Team,
>>
>> Good morning..
>>
>> There are 3 items on this order.
>>
>> Can you please confirm if this is wrapped individually? it was supposed
>> to be. We only need to know this info ASAP so customer can decide what to
>> do with it.
>>
>> Please advise ASAP.,
>>
>> Thanks
>>
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