Subject: Re: [Mumzworld.com] Re: Refund escalation - Order #600821736
From: Anas nazzal <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: "ZAHID ABDULWAHID (3PL)" <[email-masked]>, KSA Lastmile <[email-masked]>, Zubair Wahid <[email-masked]>, customer care <[email-masked]>
Date: Fri, 26 Jun 2020 11:06:28 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly confirm if the item has been received.

Best regards,
Anas Nazzal

On Mon, Jun 22, 2020 at 12:01 PM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> @ZAHID ABDULWAHID (3PL) <[email-masked]> @Ahmed Irfan
> <[email-masked]> Please check here
>
>
> On Fri, Jun 19, 2020 at 6:46 PM Anas nazzal <[email-masked]> wrote:
>
>> Dear Team,
>>
>> Kindly assist with the below customer as he called again to follow up.
>>
>> Best Regards,
>> Anas Nazzal
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>> www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#m_6677930227440779262_m_-2717365773902634026_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> On Wed, May 27, 2020 at 1:27 PM Sagar Khawani (Mumzworld Customer Care) <
>> [email-masked]> wrote:
>>
>>> ##- Please type your reply above this line -##
>>>
>>> We’ve got news for you: Your ticket (1031234) has been updated. Feel
>>> free to reply to this email with any questions.
>>>
>>> *Sagar Khawani* (Mumzworld.com)
>>>
>>> May 27, 2020, 1:27:02 PM GMT+4
>>> *Private note*
>>> Hi Anas,
>>>
>>> No CM for the shipped item in NS.
>>>
>>> *Anas* (Mumzworld.com)
>>>
>>> May 20, 2020, 9:38:10 AM GMT+4
>>> *Private note*
>>> A credit memo has been created.
>>>
>>> *Sagar Khawani* (Mumzworld.com)
>>>
>>> May 19, 2020, 2:08:34 AM GMT+4
>>> *Private note*
>>> there no cra in NS or CM in Magento. please update
>>>
>>> *Anas* (Mumzworld.com)
>>>
>>> May 13, 2020, 11:28:43 AM GMT+4
>>> *Private note*
>>> 1) Order number: 600821736
>>> 2) Is the credit memo on Magento, Yes or No?: no
>>> 3) SKU: All
>>> 4) Amount: 899.26 AED
>>> 5) Refund reason: Delay in delivery
>>> 6) Payment method: Credit Card
>>> 7) Refund *before* or *after* shipping?: before
>>>
>>> You are an agent. Add a comment by replying to this email or *view
>>> ticket in Zendesk Support
>>> <https://mumzworldhelp.zendesk.com/agent/tickets/1031234>*.
>>> *Ticket #* 1031234
>>> *Status* Open
>>> *Requester* Anas
>>> *CCs* -
>>> *Group* CC Email_Eng
>>> *Assignee* Anas
>>> *Priority* -
>>> *Type* Incident
>>> *Channel* Web Form
>>>
>>>
>>> This email is a service from Mumzworld.com. Delivered by Zendesk
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>>>
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>> www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#m_6677930227440779262_m_-2717365773902634026_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>