Subject: Re: 100143431 DHL - do not ship 5775900465 << Reference ID: 57082726 >>
From: Anas nazzal <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Ronald Gaviola <[email-masked]>, Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: customer care <[email-masked]>
Date: Fri, 26 Jun 2020 09:59:12 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly assist with the below customer as she keeps calling to follow up.

Best Regards,
Anas Nazzal

On Sat, Jun 20, 2020 at 9:37 AM Anas nazzal <[email-masked]> wrote:

> Dear Team,
>
> Please confirm if the below shipment has been returned as the customer
> keeps calling to follow up.
>
> Best regards,
> Anas Nazzal
>
>
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
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>
> On Sun, Jun 7, 2020 at 10:54 AM ae.mumzworld via customer care <
> [email-masked]> wrote:
>
>> Hi Magapito,
>>
>>
>> Good day.
>>
>>
>> Our destination team is currently processing this request & we are
>> currently awaiting the return waybill confirmation.
>>
>>
>> I am monitoring the progress & will ensure to keep you posted, with the
>> updates.
>>
>>
>> Should you require any further assistance, please contact me directly.
>>
>> Best Regards,
>>
>> *Khalid Khalfan*
>> Key Account Advisor
>>
>> DHL EXPRESS
>> P.O.Box 6252
>> Dubai
>> United Arab Emirates
>> 2924114
>>
>>
>>
>>
>>
>>
>>
>>
>> >> *Original Message ...*
>> >> From: [email-masked]
>> >> To: [email-masked]
>> >> Cc: [email-masked], [email-masked],
>> [email-masked], [email-masked], [email-masked]
>> >> Subject: Re: 100143431 DHL - do not ship 5775900465 << Reference ID:
>> 57082726 >>
>> >> Sent: 06/04/2020 21:16
>> >>
>> >>
>>
>> Dear Mary,
>>
>>
>>
>> Below request well noted and the destination has been notified on the
>> same
>>
>>
>>
>>
>> Should you require any further assistance, please contact me directly.
>>
>>
>>
>> Best Regards,
>>
>>
>> *Mohamed Shabreen*
>> Key Account Advisor
>>
>> DHL EXPRESS
>> P.O.Box 6252
>> Dubai
>> United Arab Emirates
>> 600567567
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> >> *Original Message ...*
>> >> From: [email-masked]
>> >> To: [email-masked]
>> >> Cc: [email-masked], [email-masked],
>> [email-masked], [email-masked], [email-masked]
>> >> Subject: Re: 100143431 DHL - do not ship 5775900465
>> >> Sent: Thu, 04 Jun 2020 12:39:02 UTC+04:00
>> >>
>> >>
>> Hi Team,
>>
>> >>
>> The customer had requested to cancel the order.
>>
>> >>
>> Please return the shipment immediately.
>>
>> >>
>> @Hussain Firoz Miyagamwala <[email-masked]> - please create the
>> CRA when received.
>>
>> >>
>> Thank you
>> Warm Regards,
>>
>> * >> *
>> *Mary Anne Agapito*
>> >> Customer Care Representative
>> >> p:  +971 (0)4 4339455  │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>> District, PO Box 500245, Dubai, UAE
>> >>
>> >>
>>
>> >>
>>
>>
>> >>
>> On Mon, Jun 1, 2020 at 12:35 PM 'DXB CS' via customer care <
>> [email-masked]> wrote:
>> >>
>>
>>> Dear Michaela,
>>>
>>>
>>>
>>> Shipment is picked by us ???
>>>
>>> Please reconfirm . I cannot find details from Ref num
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>>
>>> Anita D’souza
>>>
>>> Customer Service Team
>>>
>>> Mobile No: +971-504248925
>>>
>>>
>>>
>>> [[:removedImage(image001.png):]]
>>>
>>> .
>>>
>>>
>>> *DISCLAIMER: The content of this email is confidential and intended for
>>> the recipient(s) specified in the message only. It is strictly forbidden to
>>> share any part of this message with any third party, without a written
>>> consent of the sender. If you received this message by mistake, please
>>> reply to this message and follow with its deletion.*
>>>
>>>
>>>
>>>
>>>
>>> *From:* Michaela Manibo [mailto:[email-masked]]
>>> >> *Sent:* Monday, June 1, 2020 12:03 PM
>>> >> *To:* DXB CS <[email-masked]>
>>> >> *Cc:* lastmile <[email-masked]>; customer care <
>>> [email-masked]>; Ronald Gaviola <[email-masked]>
>>> >> *Subject:* 100143431 DHL - do not ship 5775900465
>>>
>>>
>>>
>>> Team,
>>> >>
>>> >> Customer no longer wants the order.  Please do not dispatch. Please
>>> return for refund.
>>> >>
>>> >> Thanks
>>>
>>>
>>
>>
>>
>>
>>
>
>
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