Subject: Re: [Mumzworld.com] Re: Refund escalation - Order # 200279352
From: Anas nazzal <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: KSA Lastmile <[email-masked]>, Zubair Wahid <[email-masked]>, customer care <[email-masked]>
Date: Fri, 26 Jun 2020 09:47:10 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly confirm if the items has been returned.

Best regards,
Anas Nazzal

On Mon, Jun 22, 2020 at 12:01 PM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> @Ahmed Irfan <[email-masked]> Please check if the below was
> dispatched
>
> 200279352_2
>
>
>
> On Fri, Jun 19, 2020 at 9:53 AM Anas nazzal <[email-masked]> wrote:
>
>> Dear Hussain,
>>
>> Kindly create CRA for   BBL-5010477323071 in order number 200279352 as
>> the customer doesnt want to get the item anymore.
>>
>> Best Regards,
>> Anas Nazzal
>>
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
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>>
>> On Thu, Jun 11, 2020 at 1:14 PM Sagar Khawani (Mumzworld Customer Care) <
>> [email-masked]> wrote:
>>
>>> ##- Please type your reply above this line -##
>>>
>>> We’ve got news for you: Your ticket (1108563) has been updated. Feel
>>> free to reply to this email with any questions.
>>>
>>> *Sagar Khawani* (Mumzworld.com)
>>>
>>> Jun 11, 2020, 1:14:36 PM GMT+4
>>> *Private note*
>>> Hi Anas,
>>>
>>> No CRA in NS for the item showing shipped in Magento.
>>>
>>> ​
>>>
>>> *Anas* (Mumzworld.com)
>>>
>>> Jun 7, 2020, 6:53:46 PM GMT+4
>>> *Private note*
>>>
>>> 1) Order number: *200279352*
>>> 2) Is the credit memo on Magento, Yes or No?:
>>> 3) GC has been *created */ *deactivated: *Please assure that GC is
>>> deactivated
>>> 4) SKU: BBL-5010477323071 /KSA-FAMC-33-0512-3HE-BLUE / TC-IN005232
>>> 5) Amount: 122.27 AED
>>> 6) Refund reason: Teh customer doesnt want GC
>>> 7) Payment method: Credit
>>> 8) Refund *before *or *after *shipping?: Before
>>>
>>>
>>> You are an agent. Add a comment by replying to this email or *view
>>> ticket in Zendesk Support
>>> <https://mumzworldhelp.zendesk.com/agent/tickets/1108563>*.
>>> *Ticket #* 1108563
>>> *Status* Open
>>> *Requester* Anas
>>> *CCs* -
>>> *Group* CC Default
>>> *Assignee* Anas
>>> *Priority* -
>>> *Type* Incident
>>> *Channel* Web Form
>>>
>>>
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>>
>>
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>