Subject: Re: 600879072_2 - ClearWayExpress::MUHAMMADUMAIR || UNDELIVERED ORDER
From: Clearway Express <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Uae Lastmile <[email-masked]>, Naib Khan <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Christian Mendoza <[email-masked]>
Date: Fri, 26 Jun 2020 04:47:11 +0400
List-Id: <ccteam.mumzworld.com>

Hi Joyce,

We are apologize for this order delays. You can place a new order for this
or as investigated but we cannot locate this order where the courier has
delivered. Part 1 is received by customer and part 2 600879072_2 is missing
only.

Regards
Clearway Express

On Thu, 25 Jun 2020, 17:28 Hyacinth Joyce, <[email-masked]> wrote:

> Hi Team,
>
> Do we have an update about the delivery?
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Thu, 25 Jun 2020 at 12:52, Mostafa saad <[email-masked]>
> wrote:
>
>> @Clearway Express <[email-masked]>  Please push wit the driver
>> to deliver this ordre ASAP.
>>
>>
>> Regards
>>
>> Mostafa Saad
>> Last Mile  Mumzworld
>>
>>
>> On Thu, Jun 25, 2020 at 11:50 AM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> The customer for the above shipment called again to follow up.
>>>
>>> Please ensure delivery TODAY, the customer is very upset for the delay.
>>> The order shows shipped on 5th June.
>>>
>>> The customer added that if delivery will not be done today she would
>>> want a refund instead.
>>>
>>>
>>> Kindly assist and advise ASAP.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Mon, 15 Jun 2020 at 09:33, Christian Mendoza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Customer did not receive this order. Please action ASAP
>>>>
>>>> Thank you and Best Regards,
>>>>
>>>>