Subject: Re: 600900664 // MISSING QTY
From: Clearway Express <[email-masked]>
To: Mostafa saad <[email-masked]>
Cc: Michaela Manibo <[email-masked]>, Radwa Ali <[email-masked]>, Vipin Raj <[email-masked]>, Vipul Arora <[email-masked]>, John Garcia <[email-masked]>, Mostafa Said <[email-masked]>, Muhammad Habib <[email-masked]>, Furqan hameed <[email-masked]>, Christian Mendoza <[email-masked]>, "Outbound.fc" <[email-masked]>, Uae Lastmile <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy
Date: Thu, 25 Jun 2020 21:22:10 +0400
List-Id: <ccteam.mumzworld.com>

Dear team,

 mentioned order has been delivered to customer.

Regards
Hashim
Clearway Express

On Thu, 25 Jun 2020, 16:13 Mostafa saad, <[email-masked]> wrote:

> Hello Michaela
>
>
> We will deliver this within 2 hours
>
> Regards
>
> Mostafa Saad
> Last Mile  Mumzworld
>
>
> On Thu, Jun 25, 2020 at 4:05 PM Michaela Manibo <
> [email-masked]> wrote:
>
>> Team,
>>
>> May we have an update on this order? Again the customer followed up and
>> nothing has been delivered until now.
>>
>> Please ensure delivery today .,  This is urgently needed.
>>
>> @Mostafa saad <[email-masked]>  please push the delivery
>> today.
>>
>> Thanks
>>
>>
>>
>> On Thu, Jun 25, 2020 at 1:35 PM Radwa Ali <[email-masked]> wrote:
>>
>>> Hi All,
>>> The Customer has been informed according to the communication.
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>> On Thu, Jun 25, 2020 at 1:11 PM Clearway Express <
>>> [email-masked]> wrote:
>>>
>>>> Dear Mustafa,
>>>>
>>>> Today evening order will be delivered once assigned.
>>>>
>>>> Regards
>>>> Hashim
>>>>
>>>> On Thu, 25 Jun 2020, 12:58 Mostafa saad, <[email-masked]>
>>>> wrote:
>>>>
>>>>> received and we will proceed the delivery
>>>>>
>>>>>
>>>>> @Clearway Express <[email-masked]>  Please deliver this
>>>>> ordre today ASAP.
>>>>>
>>>>>
>>>>> Regards
>>>>>
>>>>> Mostafa Saad
>>>>> Last Mile  Mumzworld
>>>>>
>>>>>
>>>>> On Thu, Jun 25, 2020 at 12:53 PM Vipin Raj <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Vipul,
>>>>>>
>>>>>> Item packed and handed over to the last mile team.
>>>>>> @Mostafa saad <[email-masked]> +
>>>>>>
>>>>>> On Thu, Jun 25, 2020 at 12:46 PM Vipul Arora <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear John
>>>>>>>
>>>>>>> Items received and handeover to OB team.
>>>>>>>
>>>>>>> @Mostafa Said <[email-masked]> : Kindly re-ship missing
>>>>>>> items
>>>>>>>
>>>>>>> On Wed, 24 Jun 2020 at 16:16, John Garcia <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Good afternoon Vipul,
>>>>>>>>
>>>>>>>> I requested the vendor to get this delivered tomorrow, will keep an
>>>>>>>> eye on it.
>>>>>>>>
>>>>>>>>
>>>>>>>> Thank you.
>>>>>>>>
>>>>>>>>
>>>>>>>> *John Carl Garcia*
>>>>>>>> Logistics Executive
>>>>>>>>
>>>>>>>> *P* +971 4 245 1326   *E* [email-masked]
>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>>>>> Dubai, UAE
>>>>>>>>
>>>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>>>>> <https://twitter.com/mumzworld>
>>>>>>>>
>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>
>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, Jun 24, 2020 at 4:12 PM Vipul Arora <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> +John Garcia <[email-masked]> As discussed please ask
>>>>>>>>> vendor to send missing 11 pieces we will send same to the customer.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Wed, 24 Jun 2020 at 13:04, Vipul Arora <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Dear Radwa
>>>>>>>>>>
>>>>>>>>>> Checking with the vendor will get back to you ASAP.
>>>>>>>>>>
>>>>>>>>>> Thanks
>>>>>>>>>> Vipul
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>>>> www.avast.com
>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>>>> <#m_6530596766172053837_m_305872355094697095_m_4970494402772201484_m_-6188925143256856326_m_-4180363434498097763_m_-2336882224527509427_m_-2330966473042176835_m_7270596358045632707_m_-5287125321008181929_m_2409278920136997113_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>>
>>>>>>>>>> On Wed, 24 Jun 2020 at 13:00, <[email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi @Muhammad Habib <[email-masked]>,
>>>>>>>>>>>
>>>>>>>>>>> INC# 1147173 Raised.
>>>>>>>>>>>
>>>>>>>>>>> Please advise as the customer keeps following up on emails and
>>>>>>>>>>> calls.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> *Radwa Ali*
>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>> p:  +971 526476307│ e: [email-masked]
>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> *From:* Mostafa Said <[email-masked]>
>>>>>>>>>>> *Sent:* Wednesday, June 24, 2020 12:32 PM
>>>>>>>>>>> *To:* Muhammad Habib <[email-masked]>; Furqan hameed <
>>>>>>>>>>> [email-masked]>; Vipul Arora <[email-masked]>
>>>>>>>>>>> *Cc:* Christian Mendoza <[email-masked]>; Outbound.fc <
>>>>>>>>>>> [email-masked]>; Uae Lastmile <
>>>>>>>>>>> [email-masked]>; Mohit Caleb <[email-masked]>;
>>>>>>>>>>> Syed Yakoob <[email-masked]>; customer care <
>>>>>>>>>>> [email-masked]>; Shady Elgendy <[email-masked]>;
>>>>>>>>>>> Mohamed Magdy <[email-masked]>
>>>>>>>>>>> *Subject:* Re: 600900664 // MISSING QTY
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> +Vipul Arora <[email-masked]>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Wed, Jun 24, 2020 at 12:32 PM Mostafa Said <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>> +Furqan hameed <[email-masked]> Please check with the
>>>>>>>>>>> vendor about this that it came as a single not bundle.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Wed, Jun 24, 2020 at 12:07 PM Muhammad Habib <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>> Dear Christian,
>>>>>>>>>>> Please create zendesk ticket.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Wed, Jun 24, 2020 at 12:04 PM Christian Mendoza <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>> Hi Team,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Customer received the below item with missing qtys.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> 600900664
>>>>>>>>>>>
>>>>>>>>>>> SEST-6412500072847
>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=930102>
>>>>>>>>>>>
>>>>>>>>>>> Panda Licorice Mix Bag Pack Of 12
>>>>>>>>>>>
>>>>>>>>>>> 1
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Thank you and Best Regards,
>>>>>>>>>>>
>>>>>>>>>>> --
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>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from
>>>>>>>>>>> it, send an email to [email-masked].
>>>>>>>>>>> To view this discussion on the web visit
>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CA%2Bt%2BRV7X3YRPDUpNZ%3Dz%2BxSCH%3Dpd%2BGrqNjWa-JbrBw7fbg59tLA%40mail.gmail.com
>>>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CA%2Bt%2BRV7X3YRPDUpNZ%3Dz%2BxSCH%3Dpd%2BGrqNjWa-JbrBw7fbg59tLA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>>>> .
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Thanks & regards,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>>>> www.avast.com
>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>>>> <#m_6530596766172053837_m_305872355094697095_m_4970494402772201484_m_-6188925143256856326_m_-4180363434498097763_m_-2336882224527509427_m_-2330966473042176835_m_7270596358045632707_m_-5287125321008181929_m_2409278920136997113_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>>
>>>>>>>>> --
>>>>>>> You received this message because you are subscribed to the Google
>>>>>>> Groups "Outbound.fc" group.
>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>> send an email to [email-masked].
>>>>>>> To view this discussion on the web visit
>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CABQodSd2fNxVXY4y1w1uakQD3R9hcrmS8EFNZP0hRL%2B-f0A0_A%40mail.gmail.com
>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CABQodSd2fNxVXY4y1w1uakQD3R9hcrmS8EFNZP0hRL%2B-f0A0_A%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>> .
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Best Regards
>>>>>> Vipin
>>>>>>
>>>>>