Subject: Re: SO# 100149947_2
From: Hyacinth Joyce <[email-masked]>
To: Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>
Cc: customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Ronald Gaviola <[email-masked]>, Anas nazzal <[email-masked]>, Angeli Fontillas <[email-masked]>
Date: Thu, 25 Jun 2020 17:27:39 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Do we have an update on this?

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, 25 Jun 2020 at 10:48, Hyacinth Joyce <[email-masked]> wrote:

> Hi Zubair,
>
> The customer called again to follow up, she is very upset about the delay.
>
> Kindly confirm if the item for the above mentioned has been dispatched.
>
> If not, kindly cancel the order as the customer needs a refund urgently.
>
> Please update Today.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Tue, 23 Jun 2020 at 16:40, Angeli Fontillas <[email-masked]>
> wrote:
>
>> Hello Zubair,
>>
>> May we have an update on this please?
>>
>> Customer is constantly following up and needs the item asap.
>>
>> Please share the AWB.
>>
>> Thank you.
>>
>> On Mon, 15 Jun 2020 at 11:29, Anas nazzal <[email-masked]> wrote:
>>
>>> Dear Team,
>>>
>>> Kindly assist in delivery as the customer called again to follow up and
>>> shipment number yet.
>>>
>>> Best regards,
>>> Anas Nazzal
>>>
>>>
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>> www.avast.com
>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>> <#m_-3230747110927445831_m_1859570989239153860_m_-8767409925220721946_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>
>>> On Sun, Jun 14, 2020 at 10:03 AM Yaseen Shaqra <[email-masked]>
>>> wrote:
>>>
>>>> Hi Zubair,
>>>>
>>>> Please note that the shipment showing that is has been shipped on
>>>> 02.06.2020 but the AWB is not showing
>>>>
>>>> Kindly share with us the shipping label
>>>>
>>>> --
>>>>
>>>> Best Regards,
>>>>
>>>> *Yaseen Shaqra*
>>>>
>>>> Customer Care Representative
>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>>>  w: www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>