Subject: Re: 600900664 // MISSING QTY
From: Radwa Ali <[email-masked]>
To: Clearway Express <[email-masked]>
Cc: Mostafa saad <[email-masked]>, Vipin Raj <[email-masked]>, Vipul Arora <[email-masked]>, John Garcia <[email-masked]>, Mostafa Said <[email-masked]>, Muhammad Habib <[email-masked]>, Furqan hameed <[email-masked]>, Christian Mendoza <[email-masked]>, "Outbound.fc" <[email-masked]>, Uae Lastmile <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <[email-masked]>
Date: Thu, 25 Jun 2020 13:35:33 +0400
List-Id: <ccteam.mumzworld.com>

Hi All,
The Customer has been informed according to the communication.
*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Thu, Jun 25, 2020 at 1:11 PM Clearway Express <[email-masked]>
wrote:

> Dear Mustafa,
>
> Today evening order will be delivered once assigned.
>
> Regards
> Hashim
>
> On Thu, 25 Jun 2020, 12:58 Mostafa saad, <[email-masked]> wrote:
>
>> received and we will proceed the delivery
>>
>>
>> @Clearway Express <[email-masked]>  Please deliver this
>> ordre today ASAP.
>>
>>
>> Regards
>>
>> Mostafa Saad
>> Last Mile  Mumzworld
>>
>>
>> On Thu, Jun 25, 2020 at 12:53 PM Vipin Raj <[email-masked]> wrote:
>>
>>> Dear Vipul,
>>>
>>> Item packed and handed over to the last mile team.
>>> @Mostafa saad <[email-masked]> +
>>>
>>> On Thu, Jun 25, 2020 at 12:46 PM Vipul Arora <[email-masked]>
>>> wrote:
>>>
>>>> Dear John
>>>>
>>>> Items received and handeover to OB team.
>>>>
>>>> @Mostafa Said <[email-masked]> : Kindly re-ship missing
>>>> items
>>>>
>>>> On Wed, 24 Jun 2020 at 16:16, John Garcia <[email-masked]>
>>>> wrote:
>>>>
>>>>> Good afternoon Vipul,
>>>>>
>>>>> I requested the vendor to get this delivered tomorrow, will keep an
>>>>> eye on it.
>>>>>
>>>>>
>>>>> Thank you.
>>>>>
>>>>>
>>>>> *John Carl Garcia*
>>>>> Logistics Executive
>>>>>
>>>>> *P* +971 4 245 1326   *E* [email-masked]
>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>> Dubai, UAE
>>>>>
>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>> <https://twitter.com/mumzworld>
>>>>>
>>>>>  <https://www.mumzworld.com/en/>
>>>>>
>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>
>>>>>
>>>>> On Wed, Jun 24, 2020 at 4:12 PM Vipul Arora <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> +John Garcia <[email-masked]> As discussed please ask
>>>>>> vendor to send missing 11 pieces we will send same to the customer.
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Wed, 24 Jun 2020 at 13:04, Vipul Arora <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Radwa
>>>>>>>
>>>>>>> Checking with the vendor will get back to you ASAP.
>>>>>>>
>>>>>>> Thanks
>>>>>>> Vipul
>>>>>>>
>>>>>>>
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>> www.avast.com
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>> <#m_-6188925143256856326_m_-4180363434498097763_m_-2336882224527509427_m_-2330966473042176835_m_7270596358045632707_m_-5287125321008181929_m_2409278920136997113_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>
>>>>>>> On Wed, 24 Jun 2020 at 13:00, <[email-masked]> wrote:
>>>>>>>
>>>>>>>> Hi @Muhammad Habib <[email-masked]>,
>>>>>>>>
>>>>>>>> INC# 1147173 Raised.
>>>>>>>>
>>>>>>>> Please advise as the customer keeps following up on emails and
>>>>>>>> calls.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *Radwa Ali*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>
>>>>>>>> │ w: www.mumzworld.com
>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *From:* Mostafa Said <[email-masked]>
>>>>>>>> *Sent:* Wednesday, June 24, 2020 12:32 PM
>>>>>>>> *To:* Muhammad Habib <[email-masked]>; Furqan hameed <
>>>>>>>> [email-masked]>; Vipul Arora <[email-masked]>
>>>>>>>> *Cc:* Christian Mendoza <[email-masked]>; Outbound.fc <
>>>>>>>> [email-masked]>; Uae Lastmile <
>>>>>>>> [email-masked]>; Mohit Caleb <[email-masked]>;
>>>>>>>> Syed Yakoob <[email-masked]>; customer care <
>>>>>>>> [email-masked]>; Shady Elgendy <[email-masked]>;
>>>>>>>> Mohamed Magdy <[email-masked]>
>>>>>>>> *Subject:* Re: 600900664 // MISSING QTY
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> +Vipul Arora <[email-masked]>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, Jun 24, 2020 at 12:32 PM Mostafa Said <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> +Furqan hameed <[email-masked]> Please check with the
>>>>>>>> vendor about this that it came as a single not bundle.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, Jun 24, 2020 at 12:07 PM Muhammad Habib <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Dear Christian,
>>>>>>>> Please create zendesk ticket.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, Jun 24, 2020 at 12:04 PM Christian Mendoza <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Customer received the below item with missing qtys.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> 600900664
>>>>>>>>
>>>>>>>> SEST-6412500072847
>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=930102>
>>>>>>>>
>>>>>>>> Panda Licorice Mix Bag Pack Of 12
>>>>>>>>
>>>>>>>> 1
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Thank you and Best Regards,
>>>>>>>>
>>>>>>>> --
>>>>>>>> You received this message because you are subscribed to the Google
>>>>>>>> Groups "Outbound.fc" group.
>>>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>>>> send an email to [email-masked].
>>>>>>>> To view this discussion on the web visit
>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CA%2Bt%2BRV7X3YRPDUpNZ%3Dz%2BxSCH%3Dpd%2BGrqNjWa-JbrBw7fbg59tLA%40mail.gmail.com
>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CA%2Bt%2BRV7X3YRPDUpNZ%3Dz%2BxSCH%3Dpd%2BGrqNjWa-JbrBw7fbg59tLA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>> .
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Thanks & regards,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>> www.avast.com
>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>> <#m_-6188925143256856326_m_-4180363434498097763_m_-2336882224527509427_m_-2330966473042176835_m_7270596358045632707_m_-5287125321008181929_m_2409278920136997113_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>
>>>>>> --
>>>> You received this message because you are subscribed to the Google
>>>> Groups "Outbound.fc" group.
>>>> To unsubscribe from this group and stop receiving emails from it, send
>>>> an email to [email-masked].
>>>> To view this discussion on the web visit
>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CABQodSd2fNxVXY4y1w1uakQD3R9hcrmS8EFNZP0hRL%2B-f0A0_A%40mail.gmail.com
>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CABQodSd2fNxVXY4y1w1uakQD3R9hcrmS8EFNZP0hRL%2B-f0A0_A%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>> .
>>>>
>>>
>>>
>>> --
>>> Best Regards
>>> Vipin
>>>
>>