Subject: Re: Wrong Color Received - 600778035//
From: Mostafa saad <[email-masked]>
To: Taiba <[email-masked]>, Shajeeb Cheriyath <[email-masked]>
Cc: Mohamed Magdy <[email-masked]>, Angeli Fontillas <[email-masked]>, "Alina D'Souza" <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>, Hyacinth Joyce <[email-masked]>, Umang Mehrotra <[email-masked]>, Farooq <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>
Date: Thu, 25 Jun 2020 11:35:29 +0400
List-Id: <ccteam.mumzworld.com>

@Shajeeb Cheriyath <[email-masked]>  Please procced the lost update
here because jeebly didn't have any POD fro return this ordre to the WH

Regards

Mostafa Saad
Last Mile  Mumzworld

On Wed, Jun 24, 2020 at 4:15 PM Mostafa saad <[email-masked]>
wrote:

> @Mohamed Magdy <[email-masked]>  No Jeebly didn't have
> manifest buts they confirmed for delivered this item to the WH.
>
>
> So please share your feedback
>
> Regards
>
> Mostafa Saad
> Last Mile  Mumzworld
>
>
> On Wed, Jun 24, 2020 at 3:07 PM Taiba <[email-masked]> wrote:
>
>>
>> Hi Mostafa,
>>
>> The manifest wasn't maintained at that point, however we have an image
>> below which is of Mumzworld warehouse
>>
>>
>>
>>
>> *Taiba Asghar*
>> Key Account Executive
>>
>>  <http://www.jeebly.com/>
>>
>>
>>
>> *JEEBLY LLC*
>>
>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>
>> Dubai | United Arab Emirates
>>
>> t: +971 800 533259
>>
>> m: +971 52 314 8509
>>
>> e: [email-masked] <[email-masked]>
>>
>>
>>
>> *www.jeebly.com <http://www.jeebly.com/>*
>>
>>  <https://www.facebook.com/jeeblynow/>   [image:
>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image: Youtube
>> icon] <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>
>>
>>
>>
>>
>>
>>
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>>
>>
>>
>>
>>
>>
>>
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>>
>>
>> ------------------------------
>> *From:* Mostafa saad <[email-masked]>
>> *Sent:* Wednesday, June 24, 2020 3:02 PM
>> *To:* Taiba <[email-masked]>
>> *Cc:* Mohamed Magdy <[email-masked]>; Angeli Fontillas <
>> [email-masked]>; Alina D'Souza <[email-masked]>; Denmark A <
>> [email-masked]>; Returns.fc <[email-masked]>; Hyacinth
>> Joyce <[email-masked]>; Umang Mehrotra <[email-masked]>;
>> Farooq <[email-masked]>; Mary Anne Agapito <[email-masked]>;
>> customer care <[email-masked]>
>> *Subject:* Re: Wrong Color Received - 600778035//
>>
>> Hello Taiba,
>>
>> Please share the POD
>>
>> Regards
>>
>> Mostafa Saad
>> Last Mile  Mumzworld
>>
>>
>> On Wed, Jun 24, 2020 at 3:01 PM Taiba <[email-masked]> wrote:
>>
>> Hi Mostafa,
>>
>> Please find below
>>
>> JB088365 - delivered.
>> JB088364 - not picked
>> JB088363  - not picked
>>
>>
>>
>> *Taiba Asghar*
>> Key Account Executive
>>
>>  <http://www.jeebly.com/>
>>
>>
>>
>> *JEEBLY LLC*
>>
>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>
>> Dubai | United Arab Emirates
>>
>> t: +971 800 533259
>>
>> m: +971 52 314 8509
>>
>> e: [email-masked] <[email-masked]>
>>
>>
>>
>> *www.jeebly.com <http://www.jeebly.com/>*
>>
>>  <https://www.facebook.com/jeeblynow/>   [image:
>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image: Youtube
>> icon] <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>
>>
>>
>>
>>
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>>
>>
>>
>>
>> ------------------------------
>> *From:* Taiba <[email-masked]>
>> *Sent:* Wednesday, June 24, 2020 1:17 PM
>> *To:* Mostafa saad <[email-masked]>; Mohamed Magdy <
>> [email-masked]>
>> *Cc:* Angeli Fontillas <[email-masked]>; Alina D'Souza <
>> [email-masked]>; Denmark A <[email-masked]>; Returns.fc <
>> [email-masked]>; Hyacinth Joyce <[email-masked]>; Umang
>> Mehrotra <[email-masked]>; Farooq <[email-masked]>; Mary Anne
>> Agapito <[email-masked]>; customer care <[email-masked]>
>> *Subject:* Re: Wrong Color Received - 600778035//
>>
>> Hi Mostafa,
>>
>> I will check & revert
>>
>>
>>
>> *Taiba Asghar*
>> Key Account Executive
>>
>>  <http://www.jeebly.com/>
>>
>>
>>
>> *JEEBLY LLC*
>>
>> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
>>
>> Dubai | United Arab Emirates
>>
>> t: +971 800 533259
>>
>> m: +971 52 314 8509
>>
>> e: [email-masked] <[email-masked]>
>>
>>
>>
>> *www.jeebly.com <http://www.jeebly.com/>*
>>
>>  <https://www.facebook.com/jeeblynow/>   [image:
>> LinkedIn icon] <https://www.linkedin.com/company/jeeblynow>   [image:
>> Twitter icon] <https://twitter.com/jeeblynow1?lang=en>   [image: Youtube
>> icon] <https://www.youtube.com/channel/UCT9FS4UDGhD2jNdyhA_5yFw>   [image:
>> Instagram icon] <https://www.instagram.com/jeeblynow/?hl=en>
>>
>>
>>
>>
>>
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>>
>>
>> ------------------------------
>> *From:* Mostafa saad <[email-masked]>
>> *Sent:* Wednesday, June 24, 2020 1:04 PM
>> *To:* Mohamed Magdy <[email-masked]>
>> *Cc:* Angeli Fontillas <[email-masked]>; Alina D'Souza <
>> [email-masked]>; Denmark A <[email-masked]>; Returns.fc <
>> [email-masked]>; Hyacinth Joyce <[email-masked]>; Umang
>> Mehrotra <[email-masked]>; Farooq <[email-masked]>; Mary Anne
>> Agapito <[email-masked]>; customer care <[email-masked]>;
>> Taiba <[email-masked]>
>> *Subject:* Re: Wrong Color Received - 600778035//
>>
>> @Taiba Jeebly <[email-masked]>  Please reply here ASAP and update us
>> where is this order???
>> Regards
>>
>> Mostafa Saad
>> Last Mile  Mumzworld
>>
>>
>> On Wed, Jun 24, 2020 at 10:10 AM Mostafa saad <[email-masked]>
>> wrote:
>>
>> @Taiba Jeebly <[email-masked]>  Please share your feedback.
>>
>>
>>
>>
>> Regards
>>
>> Mostafa Saad
>> Last Mile  Mumzworld
>>
>>
>> On Wed, Jun 24, 2020 at 9:57 AM Mohamed Magdy <[email-masked]>
>> wrote:
>>
>> @Mostafa saad <[email-masked]> ...Was this order returned?
>>
>> Thanks
>>
>>
>> On Tue, Jun 23, 2020 at 4:02 PM Angeli Fontillas <[email-masked]>
>> wrote:
>>
>> Hello Team,
>>
>> May we have an update on this please?
>>
>> Customer called in again to ff up on refund.
>>
>> Please receive CRA asap.
>>
>> Thank you.
>>
>> On Tue, 16 Jun 2020 at 18:12, Alina D'Souza <[email-masked]> wrote:
>>
>> @Denmark A <[email-masked]> Please update CRA refund is required
>>
>> Regards,
>> Alina
>>
>> On Tue, Jun 16, 2020 at 11:23 AM Angeli Fontillas <[email-masked]>
>> wrote:
>>
>> Hello Team,
>>
>> Customer is following up on his  refund.
>>
>> Please receive the CRA asap.
>>
>> Thank you.
>>
>> On Thu, 2 Apr 2020 at 12:58, Taiba <[email-masked]> wrote:
>>
>>
>>
>> *Regards,*
>> *Taiba Asghar | Key Account Executive*
>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>
>>
>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>
>> ------------------------------
>> *From:* Taiba <[email-masked]>
>> *Sent:* Thursday, April 2, 2020 12:58 PM
>> *To:* Farooq <[email-masked]>; Mary Anne Agapito <
>> [email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Denmark A <[email-masked]>; lastmile <
>> [email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa
>> saad <[email-masked]>
>> *Subject:* Re: Wrong Color Received - 600778035//
>>
>> Hi Team,
>>
>> Please find AWB's attached.
>> Received multiple requests for return collection all AWB's have been
>> added on this email.
>>
>> @Mostafa saad <[email-masked]> FYIP
>>
>> *Regards,*
>> *Taiba Asghar | Key Account Executive*
>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>
>>
>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>
>> ------------------------------
>> *From:* Farooq <[email-masked]>
>> *Sent:* Thursday, April 2, 2020 11:56 AM
>> *To:* Mary Anne Agapito <[email-masked]>; Taiba <[email-masked]
>> >
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Denmark A <[email-masked]>; lastmile <
>> [email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa
>> saad <[email-masked]>
>> *Subject:* Re: Wrong Color Received - 600778035//
>>
>> Hi Taiba -  JB088104  / 600772328_2
>>
>>
>> Best Regards,
>>
>> *Farooq Javed | UAE Operations Manager – Last Mile Delivery*
>>
>> [email-masked] | +971504330629
>>
>> [image:
>> uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]
>>
>>
>> JEEBLY LLC (UAE) | www.JEEBLY.com <http://www.jeebly.com/>
>> Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai, UAE.
>>
>> ------------------------------
>> *From:* Mary Anne Agapito <[email-masked]>
>> *Sent:* Thursday, April 2, 2020 11:47 AM
>> *To:* Taiba <[email-masked]>
>> *Cc:* Farooq <[email-masked]>; customer care <[email-masked]>;
>> Returns.fc <[email-masked]>; Denmark A <[email-masked]>;
>> lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>;
>> Mostafa saad <[email-masked]>
>> *Subject:* Re: Wrong Color Received - 600778035//
>>
>> Hi Taiba,
>>
>> There is no awb showing.
>>
>> @Mostafa saad <[email-masked]> - pls assist.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, Apr 2, 2020 at 11:10 AM Taiba <[email-masked]> wrote:
>>
>> Hi Mostafa/Mary,
>>
>> Please assist with Jeebly reference number.
>>
>> *Regards,*
>> *Taiba Asghar | Key Account Executive*
>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>
>>
>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>
>> ------------------------------
>> *From:* Farooq <[email-masked]>
>> *Sent:* Thursday, April 2, 2020 10:59 AM
>> *To:* Mary Anne Agapito <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Denmark A <[email-masked]>; lastmile <
>> [email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa
>> saad <[email-masked]>; Taiba <[email-masked]>
>> *Subject:* Re: Wrong Color Received - 600778035//
>>
>>
>> Hi Taiba -  Please create reverse order
>>
>> Best Regards,
>>
>> *Farooq Javed | UAE Operations Manager – Last Mile Delivery*
>>
>> [email-masked] | +971504330629
>>
>> [image:
>> uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]
>>
>>
>> JEEBLY LLC (UAE) | www.JEEBLY.com <http://www.jeebly.com/>
>> Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai, UAE.
>>
>> ------------------------------
>> *From:* Mary Anne Agapito <[email-masked]>
>> *Sent:* Thursday, April 2, 2020 10:39 AM
>> *To:* Farooq <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Denmark A <[email-masked]>; lastmile <
>> [email-masked]>; Eugene Mugisa <[email-masked]>; Mostafa
>> saad <[email-masked]>
>> *Subject:* Wrong Color Received - 600778035//
>>
>> Hi Farooq,
>>
>> Just spoke with Omar (0529793632) and advised him to collect the gate
>> from the customer as it's a wrong color. The customer order the black gate
>> but got the white one instead.
>>
>> @Mostafa saad <[email-masked]> - kindly update the status in
>> NS, can't create the CRA because it still says Pending Fulfillment
>>
>>
>> BS-EH2149
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=172466> Dreambaby
>> 36cm Extension Tall - Black
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>> --
>>
>>