Subject: Re: SO# 100149947_2
From: Hyacinth Joyce <[email-masked]>
To: Zubair Wahid <[email-masked]>, KSA Lastmile <[email-masked]>
Cc: customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Ronald Gaviola <[email-masked]>, Anas nazzal <[email-masked]>, Angeli Fontillas <[email-masked]>
Date: Thu, 25 Jun 2020 10:48:18 +0400
List-Id: <ccteam.mumzworld.com>

Hi Zubair,

The customer called again to follow up, she is very upset about the delay.

Kindly confirm if the item for the above mentioned has been dispatched.

If not, kindly cancel the order as the customer needs a refund urgently.

Please update Today.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, 23 Jun 2020 at 16:40, Angeli Fontillas <[email-masked]> wrote:

> Hello Zubair,
>
> May we have an update on this please?
>
> Customer is constantly following up and needs the item asap.
>
> Please share the AWB.
>
> Thank you.
>
> On Mon, 15 Jun 2020 at 11:29, Anas nazzal <[email-masked]> wrote:
>
>> Dear Team,
>>
>> Kindly assist in delivery as the customer called again to follow up and
>> shipment number yet.
>>
>> Best regards,
>> Anas Nazzal
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>> www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#m_1859570989239153860_m_-8767409925220721946_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> On Sun, Jun 14, 2020 at 10:03 AM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> Hi Zubair,
>>>
>>> Please note that the shipment showing that is has been shipped on
>>> 02.06.2020 but the AWB is not showing
>>>
>>> Kindly share with us the shipping label
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>
>
> --
> *Regards,*
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>