Subject: Re: Order Not Delivered - 600810571_2
From: Mohit Caleb <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: Syed Yakoob <[email-masked]>, Mary Anne Agapito <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>
Date: Thu, 25 Jun 2020 09:52:18 +0400
List-Id: <ccteam.mumzworld.com>

Hi Hyacinth,

The order has been deleted in LFS already

ᐧ

On Thu, Jun 25, 2020 at 9:22 AM Hyacinth Joyce <[email-masked]> wrote:

> Hi Syed,
>
> As mentioned, the items were not found.
>
> Kindly delete  600810571_2  in LFS in order for us to proceed with the
> refund.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sat, 30 May 2020 at 08:31, Syed Yakoob <[email-masked]> wrote:
>
>> Helo Mac,
>>
>> Item in this order not found. Updated on tracker.
>>
>> Best Regards,
>>
>> ᐧ
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>> www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#m_729265257646641060_m_-1756236241305243236_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> On Fri, 29 May 2020 at 22:58, Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> May we have an update on this, please?
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Wed, May 27, 2020 at 12:10 PM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> When checked, originally the customer ordered 4 items of Pureborn Nappy
>>>> but only 2 were available, hence the quantity was lessened.
>>>>
>>>> It says it was picked and packed and out of stock at the same time.
>>>>
>>>> If it is really OOS, please let us know the customer is asking for a
>>>> refund.
>>>>
>>>> Please clarify. Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>> www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#m_729265257646641060_m_-1756236241305243236_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>

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