Subject: Re: Order Not Delivered - 600810571_2
From: Hyacinth Joyce <[email-masked]>
To: Syed Yakoob <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, customer care <[email-masked]>
Date: Thu, 25 Jun 2020 09:22:11 +0400
List-Id: <ccteam.mumzworld.com>

Hi Syed,

As mentioned, the items were not found.

Kindly delete  600810571_2  in LFS in order for us to proceed with the
refund.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, 30 May 2020 at 08:31, Syed Yakoob <[email-masked]> wrote:

> Helo Mac,
>
> Item in this order not found. Updated on tracker.
>
> Best Regards,
>
> ᐧ
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
> www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> <#m_-1756236241305243236_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> On Fri, 29 May 2020 at 22:58, Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> May we have an update on this, please?
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Wed, May 27, 2020 at 12:10 PM Mary Anne Agapito <
>> [email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> When checked, originally the customer ordered 4 items of Pureborn Nappy
>>> but only 2 were available, hence the quantity was lessened.
>>>
>>> It says it was picked and packed and out of stock at the same time.
>>>
>>> If it is really OOS, please let us know the customer is asking for a
>>> refund.
>>>
>>> Please clarify. Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>
>
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>