Subject: Re: Order #600894080 // Sku :MHS-94001 // Name :Kinder Valley - White Waffle Pod Moses Basket w/ Grey Stand // Damaged / Defective
From: Mukhtar Westborn <[email-masked]>
To: Denmark A <[email-masked]>
Cc: David Nunes <[email-masked]>, Warehouse <[email-masked]>, Alex Samuel <[email-masked]>, Amir Westborn <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Mohamed Magdy <[email-masked]>, Abigail Nicole Capinpin <[email-masked]>
Date: Wed, 24 Jun 2020 15:08:58 +0400
List-Id: <ccteam.mumzworld.com>

Dear Denmark,

Our warehouse is Total Freight International, FB 70, DWC.

Please note this is a restricted area and your courier guy will need gate
pass to enter. We have already discussed with your logistics team to send
all return items in one shipment only by the end of each month. It is
difficult for us to issue separate gate passes for every return.

Regards,
Mukhtar

On Wed, Jun 24, 2020 at 2:09 PM Denmark A <[email-masked]> wrote:

> Dear Mukhtar,
>
> As per customer .
>
> :I got the wood stick. There are 2 one is big and the other one is small
> so it can fit but the other one is big .
>
> Please accept the item so that you can further investigate it, share us
> with your complete address and contact person details to whom we will hand
> over the item .
>
> Regards,
>
> On Wed, Jun 24, 2020 at 2:00 PM Mukhtar Westborn <[email-masked]>
> wrote:
>
>> Hi Denmark,
>>
>> If there is a problem only in stand,  we can send you a new stand to
>> replace it with the defective one.
>>
>> Regards,
>> Mukhtar
>>
>> On Wed, Jun 24, 2020 at 1:21 PM Denmark A <[email-masked]> wrote:
>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>>
>>> Return Reason:missing_part_or_pieces
>>> Comments :I got the wood stick there is 2 one is big and the other one
>>> is small so it can fit but the other one is big .
>>>
>>>
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Regards,
>>>
>>> Den mark
>>>
>>
>>
>> --
>>
>> *Regards,*
>>
>>
>> *Mukhtar Shaikh*
>>
>> *Business Development Manager *
>>
>> *Westborn Ltd.*
>>
>> *Unit 16 *
>>
>> *Electric Avenue Industrial Estate*
>>
>> *Dulverton Rd.*
>>
>> *Birmingham*
>>
>> *B6 7JJ*
>>
>> *United Kingdom*
>>
>> *UAE Mobile: 056 398 6846*
>>
>> *Tel: 0844 7744644*
>>
>> *Fax: 0844 7744438*
>>
>>
>>
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>