Subject: Re: 100122862_1 || 290081951058 || 3rd package
From: Fahad Shafiq <[email-masked]>
To: Malak Nobeh <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, Ronald Gaviola <[email-masked]>, Ekta Jesswani <[email-masked]>, Sagar Khawani <[email-masked]>, Alaa Musa <[email-masked]>
Date: Wed, 24 Jun 2020 15:04:43 +0400
List-Id: <ccteam.mumzworld.com>

Hi Malak

What's the ticket number?

Thanks and regards,

Fahad

On Wed, Jun 24, 2020 at 2:53 PM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> @Fahad Shafiq <[email-masked]> Please refund
>
> CRAKTM6933 -  100122862
>
>
>
> On Wed, Jun 24, 2020 at 2:04 PM Hussain Firoz Miyagamwala <
> [email-masked]> wrote:
>
>> Dear Alaa,
>>
>> All MCI Cases should only come from Sagar to me.
>>
>> Sagar has strictly informed me not to do any MCI case if it is not sent
>> by him.
>>
>>
>>
>>
>>
>>
>> On Wed, Jun 24, 2020 at 1:50 PM Alaa Musa <[email-masked]> wrote:
>>
>>> Dear Hussain
>>>
>>> This is one of the MCI cases, please raise CRA as we placed a new order
>>> for her.
>>>
>>> New order 100160725
>>>
>>> Regards,
>>> Alaa
>>>
>>>
>>> On Thu, 28 May 2020 at 14:13, Mariya Christy <[email-masked]>
>>> wrote:
>>>
>>>> Dear Alaa,
>>>>
>>>>
>>>>
>>>> Please take a note that the pending shipment # *171081951069* returned
>>>> to your KSA facility due to refusal.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *No*
>>>>
>>>> *Barcode*
>>>>
>>>> *Scan Time*
>>>>
>>>> *Scan*
>>>>
>>>> 1
>>>>
>>>> *171081951069*
>>>>
>>>> 23/05/2020 15:24
>>>>
>>>> Returned
>>>>
>>>> 2
>>>>
>>>> *290081951058*
>>>>
>>>> 15/05/2020 23:02
>>>>
>>>> Delivered
>>>>
>>>> 3
>>>>
>>>> *171081951070*
>>>>
>>>> 07/05/2020 00:22
>>>>
>>>> Delivered
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Thanks & Regards,
>>>>
>>>> *MARIYA CHRISTY*
>>>>
>>>> CS Key Accounts Agent
>>>> Customer Service Dept.
>>>> Dubai - United Arab Emirates
>>>>
>>>> T
>>>>
>>>> +971 4 606 9099
>>>>
>>>>  EXT
>>>>
>>>>   4032
>>>>
>>>> M
>>>>
>>>> +971 58 954 7017
>>>>
>>>>  F
>>>>
>>>> +971 4 235 1166
>>>>
>>>> E
>>>>
>>>> [email-masked] <[email-masked]>
>>>>
>>>> <http://www.smsaexpress.com/>
>>>>
>>>> <https://www.iso.org/home.html>
>>>>
>>>> <https://www.tapaonline.org/>
>>>>
>>>> <https://www.ticsi.org/>
>>>>
>>>> <https://sa.greatplacetowork.com/en/>
>>>>
>>>> <http://www.facebook.com/SMSAExpress>
>>>>
>>>>  <http://twitter.com/SMSAExpress>
>>>>
>>>> <http://www.instagram.com/SMSAExpress>
>>>>
>>>> <https://www.linkedin.com/company/smsaexpress/>
>>>>
>>>> [image: Description: Description: Please consider the environment
>>>> before printing this email]
>>>>
>>>>
>>>>
>>>> This e-mail contains confidential information or information belonging
>>>> to SMSA Express and is intended solely for the addressees. The unauthorized
>>>> disclosure, use, dissemination or copying (either whole or partial) of this
>>>> e-mail, or any information it contains, is prohibited. E-mails are
>>>> susceptible to alteration and their integrity cannot be guaranteed. SMSA
>>>> Express shall not be liable for this e-mail if modified or falsified. If
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>>>> and the mail deletion.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Alaa Musa [mailto:[email-masked]]
>>>> *Sent:* Wednesday, 27 May, 2020 4:38 PM
>>>> *To:* Ronald Gaviola; Mariya Christy; Amir Mustafa Ebadda; Eugene
>>>> Mugisa
>>>> *Cc:* customer care; lastmile
>>>> *Subject:* 100122862_1 || 290081951058 || 3rd package
>>>>
>>>>
>>>>
>>>> Dear team
>>>>
>>>>
>>>> Please arrange urgent delivery for the 3rd package, customer claims she
>>>> received 2 packages only.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Alaa
>>>>
>>>