Subject: Re: Wrong Color Received - 600778035//
From: Mostafa saad <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: Angeli Fontillas <[email-masked]>, "Alina D'Souza" <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>, Hyacinth Joyce <[email-masked]>, Umang Mehrotra <[email-masked]>, Farooq <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Taiba <[email-masked]>
Date: Wed, 24 Jun 2020 13:04:46 +0400
List-Id: <ccteam.mumzworld.com>

@Taiba Jeebly <[email-masked]>  Please reply here ASAP and update us
where is this order???
Regards

Mostafa Saad
Last Mile  Mumzworld

On Wed, Jun 24, 2020 at 10:10 AM Mostafa saad <[email-masked]>
wrote:

> @Taiba Jeebly <[email-masked]>  Please share your feedback.
>
>
>
>
> Regards
>
> Mostafa Saad
> Last Mile  Mumzworld
>
>
> On Wed, Jun 24, 2020 at 9:57 AM Mohamed Magdy <[email-masked]>
> wrote:
>
>> @Mostafa saad <[email-masked]> ...Was this order returned?
>>
>> Thanks
>>
>>
>> On Tue, Jun 23, 2020 at 4:02 PM Angeli Fontillas <[email-masked]>
>> wrote:
>>
>>> Hello Team,
>>>
>>> May we have an update on this please?
>>>
>>> Customer called in again to ff up on refund.
>>>
>>> Please receive CRA asap.
>>>
>>> Thank you.
>>>
>>> On Tue, 16 Jun 2020 at 18:12, Alina D'Souza <[email-masked]> wrote:
>>>
>>>> @Denmark A <[email-masked]> Please update CRA refund is required
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>> On Tue, Jun 16, 2020 at 11:23 AM Angeli Fontillas <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello Team,
>>>>>
>>>>> Customer is following up on his  refund.
>>>>>
>>>>> Please receive the CRA asap.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> On Thu, 2 Apr 2020 at 12:58, Taiba <[email-masked]> wrote:
>>>>>
>>>>>>
>>>>>>
>>>>>> *Regards,*
>>>>>> *Taiba Asghar | Key Account Executive*
>>>>>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>>>>>
>>>>>>
>>>>>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>>>>>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>>>>>
>>>>>> ------------------------------
>>>>>> *From:* Taiba <[email-masked]>
>>>>>> *Sent:* Thursday, April 2, 2020 12:58 PM
>>>>>> *To:* Farooq <[email-masked]>; Mary Anne Agapito <
>>>>>> [email-masked]>
>>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>>> [email-masked]>; Denmark A <[email-masked]>;
>>>>>> lastmile <[email-masked]>; Eugene Mugisa <
>>>>>> [email-masked]>; Mostafa saad <[email-masked]>
>>>>>> *Subject:* Re: Wrong Color Received - 600778035//
>>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Please find AWB's attached.
>>>>>> Received multiple requests for return collection all AWB's have been
>>>>>> added on this email.
>>>>>>
>>>>>> @Mostafa saad <[email-masked]> FYIP
>>>>>>
>>>>>> *Regards,*
>>>>>> *Taiba Asghar | Key Account Executive*
>>>>>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>>>>>
>>>>>>
>>>>>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>>>>>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>>>>>
>>>>>> ------------------------------
>>>>>> *From:* Farooq <[email-masked]>
>>>>>> *Sent:* Thursday, April 2, 2020 11:56 AM
>>>>>> *To:* Mary Anne Agapito <[email-masked]>; Taiba <
>>>>>> [email-masked]>
>>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>>> [email-masked]>; Denmark A <[email-masked]>;
>>>>>> lastmile <[email-masked]>; Eugene Mugisa <
>>>>>> [email-masked]>; Mostafa saad <[email-masked]>
>>>>>> *Subject:* Re: Wrong Color Received - 600778035//
>>>>>>
>>>>>> Hi Taiba -  JB088104  / 600772328_2
>>>>>>
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Farooq Javed | UAE Operations Manager – Last Mile Delivery*
>>>>>>
>>>>>> [email-masked] | +971504330629
>>>>>>
>>>>>> [image:
>>>>>> uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]
>>>>>>
>>>>>>
>>>>>> JEEBLY LLC (UAE) | www.JEEBLY.com <http://www.jeebly.com/>
>>>>>> Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai,
>>>>>> UAE.
>>>>>>
>>>>>> ------------------------------
>>>>>> *From:* Mary Anne Agapito <[email-masked]>
>>>>>> *Sent:* Thursday, April 2, 2020 11:47 AM
>>>>>> *To:* Taiba <[email-masked]>
>>>>>> *Cc:* Farooq <[email-masked]>; customer care <[email-masked]>;
>>>>>> Returns.fc <[email-masked]>; Denmark A <
>>>>>> [email-masked]>; lastmile <[email-masked]>; Eugene
>>>>>> Mugisa <[email-masked]>; Mostafa saad <[email-masked]>
>>>>>> *Subject:* Re: Wrong Color Received - 600778035//
>>>>>>
>>>>>> Hi Taiba,
>>>>>>
>>>>>> There is no awb showing.
>>>>>>
>>>>>> @Mostafa saad <[email-masked]> - pls assist.
>>>>>>
>>>>>> Thank you
>>>>>> Warm Regards,
>>>>>>
>>>>>> *Mary Anne Agapito*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, Apr 2, 2020 at 11:10 AM Taiba <[email-masked]> wrote:
>>>>>>
>>>>>> Hi Mostafa/Mary,
>>>>>>
>>>>>> Please assist with Jeebly reference number.
>>>>>>
>>>>>> *Regards,*
>>>>>> *Taiba Asghar | Key Account Executive*
>>>>>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>>>>>
>>>>>>
>>>>>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>>>>>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>>>>>
>>>>>> ------------------------------
>>>>>> *From:* Farooq <[email-masked]>
>>>>>> *Sent:* Thursday, April 2, 2020 10:59 AM
>>>>>> *To:* Mary Anne Agapito <[email-masked]>
>>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>>> [email-masked]>; Denmark A <[email-masked]>;
>>>>>> lastmile <[email-masked]>; Eugene Mugisa <
>>>>>> [email-masked]>; Mostafa saad <[email-masked]>; Taiba
>>>>>> <[email-masked]>
>>>>>> *Subject:* Re: Wrong Color Received - 600778035//
>>>>>>
>>>>>>
>>>>>> Hi Taiba -  Please create reverse order
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Farooq Javed | UAE Operations Manager – Last Mile Delivery*
>>>>>>
>>>>>> [email-masked] | +971504330629
>>>>>>
>>>>>> [image:
>>>>>> uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]
>>>>>>
>>>>>>
>>>>>> JEEBLY LLC (UAE) | www.JEEBLY.com <http://www.jeebly.com/>
>>>>>> Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai,
>>>>>> UAE.
>>>>>>
>>>>>> ------------------------------
>>>>>> *From:* Mary Anne Agapito <[email-masked]>
>>>>>> *Sent:* Thursday, April 2, 2020 10:39 AM
>>>>>> *To:* Farooq <[email-masked]>
>>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>>> [email-masked]>; Denmark A <[email-masked]>;
>>>>>> lastmile <[email-masked]>; Eugene Mugisa <
>>>>>> [email-masked]>; Mostafa saad <[email-masked]>
>>>>>> *Subject:* Wrong Color Received - 600778035//
>>>>>>
>>>>>> Hi Farooq,
>>>>>>
>>>>>> Just spoke with Omar (0529793632) and advised him to collect the
>>>>>> gate from the customer as it's a wrong color. The customer order the black
>>>>>> gate but got the white one instead.
>>>>>>
>>>>>> @Mostafa saad <[email-masked]> - kindly update the status
>>>>>> in NS, can't create the CRA because it still says Pending Fulfillment
>>>>>>
>>>>>>
>>>>>> BS-EH2149
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=172466> Dreambaby
>>>>>> 36cm Extension Tall - Black
>>>>>>
>>>>>> Thank you
>>>>>> Warm Regards,
>>>>>>
>>>>>> *Mary Anne Agapito*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> *Regards,*
>>>>>
>>>>> *Angeli Fontillas*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>
>>> --
>>> *Regards,*
>>>
>>> *Angeli Fontillas*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>
>>
>> --
>>
>>