Subject: Re: Urgent Delivery - Order No. 600842583_2
From: Mostafa saad <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Amir Julkarnain <[email-masked]>, Mostafa Said <[email-masked]>, Sagar Khawani <[email-masked]>, Shajeeb Cheriyath <[email-masked]>, Umang Mehrotra <[email-masked]>, "Returns.fc" <[email-masked]>, Hyacinth Joyce <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Denmark A <[email-masked]>
Date: Wed, 24 Jun 2020 11:45:20 +0400
List-Id: <ccteam.mumzworld.com>

Hello Hussain

Lost on lost Maile team

Regards

Mostafa Saad
Last Mile  Mumzworld

On Wed, Jun 24, 2020 at 11:25 AM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> @Sagar Khawani <[email-masked]> Please confirm here.
> Amount 671 AED
>
> As per @Mostafa Said <[email-masked]> This is marked as lost.
>
>
>
> On Tue, Jun 23, 2020 at 4:02 PM Amir Julkarnain <[email-masked]>
> wrote:
>
>> ++ @Hussain Firoz Miyagamwala <[email-masked]>  , please generate
>> cra
>>
>> On Wed, 10 Jun 2020 at 09:27, Amir Julkarnain <[email-masked]>
>> wrote:
>>
>>> ++ @Sagar Khawani <[email-masked]>
>>>
>>> On Thu, 4 Jun 2020 at 13:14, Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> Confirm.
>>>>
>>>>
>>>> Regards
>>>>
>>>> Mostafa Saad
>>>> LM Supervisor at Mumzworld
>>>>
>>>>
>>>> On Thu, Jun 4, 2020 at 12:59 PM Amir Julkarnain <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello Mostafa,
>>>>>
>>>>> The customer wanted a refund , please confirm if we will mar this as
>>>>> lost shipment.
>>>>>
>>>>> Best regards
>>>>> Amir
>>>>>
>>>>> On Sun, 31 May 2020 at 15:50, Mostafa saad <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hello Amir
>>>>>>
>>>>>> Please palace new order
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Mostafa Saad
>>>>>> LM Supervisor at Mumzworld
>>>>>>
>>>>>>
>>>>>> On Sun, May 31, 2020 at 3:17 PM Amir Julkarnain <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> @Mostafa saad <[email-masked]> ,
>>>>>>>
>>>>>>> Please check and update.
>>>>>>>
>>>>>>> Best,
>>>>>>> Amir
>>>>>>>
>>>>>>> On Thu, 28 May 2020 at 09:58, Umang Mehrotra <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Amir,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> This is not received in the WH as of now.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> @Mostafa: Please look into it.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>> Umang Mehrotra
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *From:* Amir Julkarnain [mailto:[email-masked]]
>>>>>>>> *Sent:* Thursday, May 28, 2020 9:55 AM
>>>>>>>> *To:* Mostafa saad <[email-masked]>; Umang Mehrotra <
>>>>>>>> [email-masked]>; Denmark A <[email-masked]>
>>>>>>>> *Cc:* Returns.fc <[email-masked]>; Hyacinth Joyce <
>>>>>>>> [email-masked]>; Hammad <[email-masked]>; Farooq <
>>>>>>>> [email-masked]>; lastmile <[email-masked]>; Eugene
>>>>>>>> Mugisa <[email-masked]>; customer care <[email-masked]>
>>>>>>>> *Subject:* Re: Urgent Delivery - Order No. 600842583_2
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Hello Team,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Any update on this? we need to give feedback to the customer.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Best Regards
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, 27 May 2020 at 08:51, Amir Julkarnain <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hello Team,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please update us on this? Customer is following up.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Best Regards
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, 26 May 2020 at 10:58, Amir Julkarnain <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hello Team,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Any update on this?
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Best regards
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Mon, 25 May 2020 at 11:33, Mostafa saad <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> @Denmark A <[email-masked]>  Please check and proceed.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Mostafa Saad
>>>>>>>>
>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Mon, May 25, 2020 at 10:30 AM Amir Julkarnain <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>> Hello Team,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Any update on this?
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Best Regards
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Fri, 22 May 2020 at 10:38, Amir Julkarnain <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hello Team,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Any udpate on this shipment? 600842583_2
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Best Regards
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Sat, 16 May 2020 at 11:13, Farooq <[email-masked]> wrote:
>>>>>>>>
>>>>>>>> Hi Mostafa - Kindly hold the shipment back , Since it is cancelled
>>>>>>>> and still your warehouse.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> *Farooq Javed *| UAE Operations Manager – Last Mile Delivery
>>>>>>>>
>>>>>>>> [email-masked] | +971504330629
>>>>>>>>
>>>>>>>> [image:
>>>>>>>> uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]
>>>>>>>>
>>>>>>>>
>>>>>>>> JEEBLY LLC (UAE) | www.JEEBLY.com <http://www.jeebly.com/>
>>>>>>>> Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1,
>>>>>>>> Dubai, UAE.
>>>>>>>>
>>>>>>>>
>>>>>>>> ------------------------------
>>>>>>>>
>>>>>>>> *From:* Hyacinth Joyce <[email-masked]>
>>>>>>>> *Sent:* Saturday, May 16, 2020 11:09 AM
>>>>>>>> *To:* Farooq <[email-masked]>; Hammad <[email-masked]>;
>>>>>>>> Mostafa saad <[email-masked]>; Returns.fc <
>>>>>>>> [email-masked]>; Denmark A <[email-masked]>
>>>>>>>> *Cc:* lastmile <[email-masked]>; Eugene Mugisa <
>>>>>>>> [email-masked]>; customer care <[email-masked]>
>>>>>>>> *Subject:* Re: Urgent Delivery - Order No. 600842583_2
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Hi team,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> The customer just called to follow up and requested to cancel the
>>>>>>>> order due to delay.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please return the shipment to our wh asap.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> @Returns.fc <[email-masked]> Once shipment is
>>>>>>>> received please update CRA to proceed with refund.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Thank you.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Joyce Alvarado*
>>>>>>>>
>>>>>>>> Customer Care Representative
>>>>>>>>
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Sat, 16 May 2020 at 09:56, Mostafa saad <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hello Hyacinth
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Order completely picked, packed and loaded with ( Jeebly ) and it
>>>>>>>> will deliver to the customer tomorrow
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Mostafa Saad
>>>>>>>>
>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Sat, May 16, 2020 at 9:54 AM Hyacinth Joyce <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>> Hi Team,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> The customer called to follow up and is very upset. She received a
>>>>>>>> notification that the order has been shipped on 11th of May.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On the system shows shipped to Jeebly but without an AWB.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please check and update. The customer will cancel the order if not
>>>>>>>> delivered Today as the item is urgently needed.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Thank you.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Joyce Alvarado*
>>>>>>>>
>>>>>>>> Customer Care Representative
>>>>>>>>
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Amir Hussain Julkarnain*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> *Amir Hussain Julkarnain*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>
>>> --
>>> *Amir Hussain Julkarnain*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>
>>
>> --
>> *Amir Hussain Julkarnain*
>> Junior Team Leader
>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>