Subject: Re: Urgent / Delivery Confirmation - Order No. 700236141_2
From: Clearway Express <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Amir Julkarnain <[email-masked]>, Mostafa saad <[email-masked]>, Sagar Khawani <[email-masked]>, Shajeeb Cheriyath <[email-masked]>, Eugene Mugisa <[email-masked]>, Pankaj Mahey <[email-masked]>, Hyacinth Joyce <[email-masked]>, customer care <[email-masked]>
Date: Wed, 24 Jun 2020 11:39:40 +0400
List-Id: <ccteam.mumzworld.com>

Customer have received the order she said whatever she ordered she received
it.I called her twice and she is getting annoyed why we calling her again
and again.

@ Mostafa Kindly confirm and remove this from lost sheet.

Regards
Hashim

On Wed, 24 Jun 2020, 11:26 Hussain Firoz Miyagamwala, <[email-masked]>
wrote:

> @Sagar Khawani <[email-masked]> Please confirm here.
> Amount - 599
>
> As per @Mostafa saad <[email-masked]> This is lost.
>
>
>
> On Tue, Jun 23, 2020 at 4:04 PM Amir Julkarnain <[email-masked]>
> wrote:
>
>> ++ @Hussain Firoz Miyagamwala <[email-masked]> , please process
>> cra
>>
>> On Sat, 6 Jun 2020 at 11:48, Mostafa saad <[email-masked]>
>> wrote:
>>
>>> Hello Amir
>>>
>>> Please place new order to the customer
>>>
>>> @Shajeeb Cheriyath <[email-masked]> This order was updated on
>>> the sheet. please proceed with the lost update
>>>
>>> @Clearway Express <[email-masked]>  We have confirm from the
>>> customer for sh is didn't receive this order so will update it as lost on
>>> your side.
>>>
>>>
>>>
>>> Regards
>>>
>>> Mostafa Saad
>>> LM Supervisor at Mumzworld
>>>
>>>
>>> On Sat, Jun 6, 2020 at 9:08 AM Amir Julkarnain <[email-masked]>
>>> wrote:
>>>
>>>> Hello Team,
>>>>
>>>> Kindly update us on this, this case is pending for a long time.
>>>>
>>>> Best Regards
>>>>
>>>> On Thu, 4 Jun 2020 at 13:10, Amir Julkarnain <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello Team,
>>>>>
>>>>> WE need your feedback on this. please update.
>>>>>
>>>>> Best Regards
>>>>>
>>>>> On Mon, 1 Jun 2020 at 11:27, Amir Julkarnain <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hello Team,
>>>>>>
>>>>>> Any update on this?
>>>>>>
>>>>>> Best Regards
>>>>>>
>>>>>>
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>> www.avast.com
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>> <#m_-4110265055351812094_m_5219918313173322878_m_-7145857035472385285_m_-6045109792827172803_m_-1584770854871242322_m_9010502466393934629_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>
>>>>>> On Thu, 28 May 2020 at 09:28, Amir Julkarnain <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hello Team,
>>>>>>>
>>>>>>> Any update on this?
>>>>>>>
>>>>>>> Best Regards
>>>>>>>
>>>>>>> On Tue, 26 May 2020 at 11:24, Mostafa saad <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> @Clearway Express <[email-masked]>  Please share your
>>>>>>>> feedback.
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>>
>>>>>>>> Mostafa Saad
>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, May 26, 2020 at 11:19 AM Amir Julkarnain <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hello Mostafa,
>>>>>>>>>
>>>>>>>>> Please check this with the courier as customer is saying they
>>>>>>>>> never received it
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>> Amir
>>>>>>>>>
>>>>>>>>> On Mon, 25 May 2020 at 11:27, Mostafa saad <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Delivered.
>>>>>>>>>>
>>>>>>>>>> Regards
>>>>>>>>>>
>>>>>>>>>> Mostafa Saad
>>>>>>>>>> LM Supervisor at Mumzworld
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Mon, May 25, 2020 at 10:47 AM Amir Julkarnain <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hello Team,
>>>>>>>>>>>
>>>>>>>>>>> Was this shipment delivered? Please advise.
>>>>>>>>>>>
>>>>>>>>>>> Best Regards
>>>>>>>>>>>
>>>>>>>>>>> On Wed, 20 May 2020 at 11:17, Hyacinth Joyce <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Mostafa and Eugene,
>>>>>>>>>>>>
>>>>>>>>>>>> Please assist on this.
>>>>>>>>>>>>
>>>>>>>>>>>> Our records show the order was shipped on 16th May.
>>>>>>>>>>>>
>>>>>>>>>>>> Thank you
>>>>>>>>>>>>
>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>
>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Wed, 20 May 2020 at 11:07, Amir Julkarnain <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hello Team,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Any update on this? customer said she never received the item.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Best Regards
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tue, 19 May 2020 at 12:20, Hyacinth Joyce <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> The above-mentioned order shows delivered and the customer
>>>>>>>>>>>>>> received the same update.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> The customer called and informed that she did not the
>>>>>>>>>>>>>> delivery.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> If the shipment is not yet delivered kindly ensure it is done
>>>>>>>>>>>>>> Today.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please advise urgently.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> *Amir Hussain Julkarnain*
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Amir Hussain Julkarnain*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> *Amir Hussain Julkarnain*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>>
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>> www.avast.com
>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>> <#m_-4110265055351812094_m_5219918313173322878_m_-7145857035472385285_m_-6045109792827172803_m_-1584770854871242322_m_9010502466393934629_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> *Amir Hussain Julkarnain*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> *Amir Hussain Julkarnain*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>
>>
>> --
>> *Amir Hussain Julkarnain*
>> Junior Team Leader
>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>