Subject: Re: Order # 700221307 // PA126 // Philips AVENT Combined Baby Food Steamer and Blender // Defective
From: Denmark A <[email-masked]>
To: Theresa Gardoce <[email-masked]>
Cc: Theresa Gardoce <[email-masked]>, "Alina D'Souza" <[email-masked]>, Umang Mehrotra <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Mohamed Magdy <[email-masked]>, Michaela Manibo <[email-masked]>
Date: Wed, 24 Jun 2020 11:39:16 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vendor,

Thank  you for your email.

Regards,
Den mark

On Wed, Jun 24, 2020 at 11:34 AM Theresa Gardoce <[email-masked]>
wrote:

> Dear Denmark,
>
>
>
> I will handover it to your driver today.
>
>
>
> Regards,
>
>
>
>
>
>
>
>
> *Theresa Gardoce*
>
> Sales Coordinator
>
> *Al Qadi Pharmacy & Est.*
>
> M. +971 50180 1617  T. +971 4 2672246
>
> P. 33936 Dubai, UAE W. alqadi1957.com
>
>
>
> This e-mail message is intended for the addressee(s) and contains
> information, which may be confidential. If you are not the intended
> recipient please do not read, save, forward, disclose, or copy the contents
> of this e-mail. If this e-mail has been sent to you in error, please delete
> it thank you.
>
>
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Wednesday, June 24, 2020 11:28 AM
> *To:* Theresa Gardoce
> *Cc:* Alina D'Souza; Umang Mehrotra; Theresa Gardoce; customer care;
> Returns.fc; Kenneth Nwaso; Mohamed Magdy; Michaela Manibo
> *Subject:* Re: Order # 700221307 // PA126 // Philips AVENT Combined Baby
> Food Steamer and Blender // Defective
>
>
>
> Dear Theresa,
>
>
>
> Please hand over the item to our driver today.
>
>
>
> Regards,
>
>
>
> On Tue, Jun 23, 2020 at 8:27 AM Michaela Manibo <
> [email-masked]> wrote:
>
> Team,
>
> Please process the CRA,  Customer again followed up on the refund.
>
> Still showing pending receipt,.
>
> Thanks
>
>
>
>
>
> On Thu, Jun 18, 2020 at 4:16 PM Alina D'Souza <[email-masked]> wrote:
>
> Hi Theresa,
>
>
>
> Customer is asking for the Refund and not the item please advise as
> refund is on Hold by Sagar
>
>
>
> Regards,
>
> Alina
>
>
>
>
>
>
>
> On Thu, Jun 18, 2020 at 2:58 PM Umang Mehrotra <[email-masked]>
> wrote:
>
> Hi Alina,
>
>
>
> Is there any update over the below issue?
>
>
>
> @Magdy: Need your assistance here.
>
>
>
> Regards,
>
> Umang Mehrotra
>
>
>
> *From:* Umang Mehrotra [mailto:[email-masked]]
> *Sent:* Wednesday, June 17, 2020 1:21 PM
> *To:* 'Theresa Gardoce' <[email-masked]>; Alina D'Souza <
> [email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; 'Kenneth Nwaso' <[email-masked]>;
> 'Theresa Gardoce' <[email-masked]>; Denmark A <
> [email-masked]>
> *Subject:* RE: Order # 700221307 // PA126 // Philips AVENT Combined Baby
> Food Steamer and Blender // Defective
>
>
>
> Hi Theresa,
>
>
>
> Thanks! For sharing an update.
>
>
>
> @Alina: Please check with customer for the further steps and update us.
>
>
>
> Regards,
>
> Umang Mehrotra
>
>
>
> *From:* Theresa Gardoce [mailto:[email-masked]
> <[email-masked]>]
> *Sent:* Wednesday, June 17, 2020 9:36 AM
> *To:* 'Umang Mehrotra' <[email-masked]>; 'Denmark A' <
> [email-masked]>
> *Cc:* 'customer care' <[email-masked]>; 'Returns.fc' <
> [email-masked]>; 'Kenneth Nwaso' <[email-masked]>;
> 'Alina D'Souza' <[email-masked]>; 'Theresa Gardoce' <
> [email-masked]>
> *Subject:* RE: Order # 700221307 // PA126 // Philips AVENT Combined Baby
> Food Steamer and Blender // Defective
>
>
>
> Dear Umang,
>
>
>
> We had called the customer saying that she don’t want to buy the lid. The
> item will hand over to your driver today.
>
>
>
> Regards,
>
>
>
>
>
>
>
>
> *Theresa Gardoce*
>
> Sales Coordinator
>
> *Al Qadi Pharmacy & Est.*
>
> M. +971 50180 1617  T. +971 4 2672246
>
> P. 33936 Dubai, UAE W. alqadi1957.com
>
>
>
> This e-mail message is intended for the addressee(s) and contains
> information, which may be confidential. If you are not the intended
> recipient please do not read, save, forward, disclose, or copy the contents
> of this e-mail. If this e-mail has been sent to you in error, please delete
> it thank you.
>
>
>
>
>
> *From:* Umang Mehrotra [mailto:[email-masked] <[email-masked]>]
> *Sent:* Tuesday, June 16, 2020 4:33 PM
> *To:* Denmark A; Theresa Gardoce
> *Cc:* customer care; Returns.fc; Kenneth Nwaso; Alina D'Souza; Theresa
> Gardoce
> *Subject:* RE: Order # 700221307 // PA126 // Philips AVENT Combined Baby
> Food Steamer and Blender // Defective
>
>
>
> Hi Theresa,
>
>
>
> Please update.
>
>
>
> Regards,
>
> Umang Mehrotra
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Monday, June 15, 2020 12:35 PM
> *To:* Theresa Gardoce <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Alina D'Souza <[email-masked]>; Umang Mehrotra <[email-masked]>;
> Theresa Gardoce <[email-masked]>
> *Subject:* Re: Order # 700221307 // PA126 // Philips AVENT Combined Baby
> Food Steamer and Blender // Defective
>
>
>
> Dear Vendor,
>
>
>
>
>
>
> Regards,
>
>
>
> On Mon, Jun 15, 2020 at 12:33 PM Theresa Gardoce <[email-masked]>
> wrote:
>
> Dear Denmark,
>
>
>
> Please gave us the contact details of the customer as they need to buy the
> lid.
>
>
>
>
>
> Thanks,
>
>
>
>
>
>
> *Theresa Gardoce*
>
> Sales Coordinator
>
> *Al Qadi Pharmacy & Est.*
>
> M. +971 50180 1617  T. +971 4 2672246
>
> P. 33936 Dubai, UAE W. alqadi1957.com
>
>
>
> This e-mail message is intended for the addressee(s) and contains
> information, which may be confidential. If you are not the intended
> recipient please do not read, save, forward, disclose, or copy the contents
> of this e-mail. If this e-mail has been sent to you in error, please delete
> it thank you.
>
>
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Monday, June 15, 2020 12:22 PM
> *To:* Theresa Gardoce
> *Cc:* customer care; Returns.fc; Kenneth Nwaso; Alina D'Souza; Umang
> Mehrotra
> *Subject:* Re: Order # 700221307 // PA126 // Philips AVENT Combined Baby
> Food Steamer and Blender // Defective
>
>
>
> Dear Theresa,
>
>
>
> Please find the attached sales invoice for your reference.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, Jun 7, 2020 at 10:19 AM Theresa Gardoce <[email-masked]>
> wrote:
>
> Dear Denmark,
>
>
>
> Please note that we check the item and  the customer should buy the lid.
> Kindly send the invoice and contact details of the customer so we can call
> them.
>
>
>
> Kind regards,
>
>
>
>
>
>
>
>
> *Theresa Gardoce*
>
> Sales Coordinator
>
> *Al Qadi Pharmacy & Est.*
>
> M. +971 50180 1617  T. +971 4 2672246
>
> P. 33936 Dubai, UAE W. alqadi1957.com
>
>
>
> This e-mail message is intended for the addressee(s) and contains
> information, which may be confidential. If you are not the intended
> recipient please do not read, save, forward, disclose, or copy the contents
> of this e-mail. If this e-mail has been sent to you in error, please delete
> it thank you.
>
>
>
>
>
> *From:* Denmark A [mailto:[email-masked]]
> *Sent:* Saturday, May 30, 2020 4:55 PM
> *To:* Theresa Gardoce
> *Cc:* customer care; Returns.fc; Kenneth Nwaso; Alina D'Souza; Umang
> Mehrotra
> *Subject:* Order # 700221307 // PA126 // Philips AVENT Combined Baby Food
> Steamer and Blender // Defective
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Reason of return: the item was damaged after use
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Regards,
>
> Den mark
>
>