Subject: Re: Wrong Color Received - 600778035//
From: Mohamed Magdy <[email-masked]>
To: Angeli Fontillas <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>, Hyacinth Joyce <[email-masked]>, Umang Mehrotra <[email-masked]>, Farooq <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Mostafa saad <[email-masked]>, Taiba <[email-masked]>
Date: Wed, 24 Jun 2020 09:57:01 +0400
List-Id: <ccteam.mumzworld.com>

@Mostafa saad <[email-masked]> ...Was this order returned?

Thanks

On Tue, Jun 23, 2020 at 4:02 PM Angeli Fontillas <[email-masked]>
wrote:

> Hello Team,
>
> May we have an update on this please?
>
> Customer called in again to ff up on refund.
>
> Please receive CRA asap.
>
> Thank you.
>
> On Tue, 16 Jun 2020 at 18:12, Alina D'Souza <[email-masked]> wrote:
>
>> @Denmark A <[email-masked]> Please update CRA refund is required
>>
>> Regards,
>> Alina
>>
>> On Tue, Jun 16, 2020 at 11:23 AM Angeli Fontillas <[email-masked]>
>> wrote:
>>
>>> Hello Team,
>>>
>>> Customer is following up on his  refund.
>>>
>>> Please receive the CRA asap.
>>>
>>> Thank you.
>>>
>>> On Thu, 2 Apr 2020 at 12:58, Taiba <[email-masked]> wrote:
>>>
>>>>
>>>>
>>>> *Regards,*
>>>> *Taiba Asghar | Key Account Executive*
>>>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>>>
>>>>
>>>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>>>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>>>
>>>> ------------------------------
>>>> *From:* Taiba <[email-masked]>
>>>> *Sent:* Thursday, April 2, 2020 12:58 PM
>>>> *To:* Farooq <[email-masked]>; Mary Anne Agapito <
>>>> [email-masked]>
>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>> [email-masked]>; Denmark A <[email-masked]>; lastmile
>>>> <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>> Mostafa saad <[email-masked]>
>>>> *Subject:* Re: Wrong Color Received - 600778035//
>>>>
>>>> Hi Team,
>>>>
>>>> Please find AWB's attached.
>>>> Received multiple requests for return collection all AWB's have been
>>>> added on this email.
>>>>
>>>> @Mostafa saad <[email-masked]> FYIP
>>>>
>>>> *Regards,*
>>>> *Taiba Asghar | Key Account Executive*
>>>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>>>
>>>>
>>>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>>>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>>>
>>>> ------------------------------
>>>> *From:* Farooq <[email-masked]>
>>>> *Sent:* Thursday, April 2, 2020 11:56 AM
>>>> *To:* Mary Anne Agapito <[email-masked]>; Taiba <
>>>> [email-masked]>
>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>> [email-masked]>; Denmark A <[email-masked]>; lastmile
>>>> <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>> Mostafa saad <[email-masked]>
>>>> *Subject:* Re: Wrong Color Received - 600778035//
>>>>
>>>> Hi Taiba -  JB088104  / 600772328_2
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> *Farooq Javed | UAE Operations Manager – Last Mile Delivery*
>>>>
>>>> [email-masked] | +971504330629
>>>>
>>>> [image:
>>>> uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]
>>>>
>>>>
>>>> JEEBLY LLC (UAE) | www.JEEBLY.com <http://www.jeebly.com/>
>>>> Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai,
>>>> UAE.
>>>>
>>>> ------------------------------
>>>> *From:* Mary Anne Agapito <[email-masked]>
>>>> *Sent:* Thursday, April 2, 2020 11:47 AM
>>>> *To:* Taiba <[email-masked]>
>>>> *Cc:* Farooq <[email-masked]>; customer care <[email-masked]>;
>>>> Returns.fc <[email-masked]>; Denmark A <[email-masked]>;
>>>> lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>> Mostafa saad <[email-masked]>
>>>> *Subject:* Re: Wrong Color Received - 600778035//
>>>>
>>>> Hi Taiba,
>>>>
>>>> There is no awb showing.
>>>>
>>>> @Mostafa saad <[email-masked]> - pls assist.
>>>>
>>>> Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Thu, Apr 2, 2020 at 11:10 AM Taiba <[email-masked]> wrote:
>>>>
>>>> Hi Mostafa/Mary,
>>>>
>>>> Please assist with Jeebly reference number.
>>>>
>>>> *Regards,*
>>>> *Taiba Asghar | Key Account Executive*
>>>> [email-masked] <[email-masked]>* | +971 52 314 8509
>>>>
>>>>
>>>> *JEEBLY LLC (UAE) *| www.JEEBLY.com
>>>> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.JEEBLY.com&d=DwMFaQ&c=pK0m1Y2YHijnQdgo_W0o4Q&r=6CFOrDWZjattLIv1d1XpLMfb2wsV7wlAF6awhzo0g1E&m=OfzcDgzrhbz09OKhF7-_bGuq4U0H-feuK0c7DuljViY&s=hm3KnO1MKmg22_gBtJII0lymVLc2CK4EqjeiPNS53c4&e=>
>>>>
>>>> ------------------------------
>>>> *From:* Farooq <[email-masked]>
>>>> *Sent:* Thursday, April 2, 2020 10:59 AM
>>>> *To:* Mary Anne Agapito <[email-masked]>
>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>> [email-masked]>; Denmark A <[email-masked]>; lastmile
>>>> <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>> Mostafa saad <[email-masked]>; Taiba <[email-masked]>
>>>> *Subject:* Re: Wrong Color Received - 600778035//
>>>>
>>>>
>>>> Hi Taiba -  Please create reverse order
>>>>
>>>> Best Regards,
>>>>
>>>> *Farooq Javed | UAE Operations Manager – Last Mile Delivery*
>>>>
>>>> [email-masked] | +971504330629
>>>>
>>>> [image:
>>>> uc%3fexport=download&id=1d4fDrxQEV68SRKBeOLeLkWkH6bQMzVrE&revid=0BxWzdey2sd3hZTBiK2F2cHVzelFYTlpkNUtLWDBteGptREtvPQ]
>>>>
>>>>
>>>> JEEBLY LLC (UAE) | www.JEEBLY.com <http://www.jeebly.com/>
>>>> Facility number: 4D, Plot 365-405, Al Quoz industrial Area-1, Dubai,
>>>> UAE.
>>>>
>>>> ------------------------------
>>>> *From:* Mary Anne Agapito <[email-masked]>
>>>> *Sent:* Thursday, April 2, 2020 10:39 AM
>>>> *To:* Farooq <[email-masked]>
>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>> [email-masked]>; Denmark A <[email-masked]>; lastmile
>>>> <[email-masked]>; Eugene Mugisa <[email-masked]>;
>>>> Mostafa saad <[email-masked]>
>>>> *Subject:* Wrong Color Received - 600778035//
>>>>
>>>> Hi Farooq,
>>>>
>>>> Just spoke with Omar (0529793632) and advised him to collect the gate
>>>> from the customer as it's a wrong color. The customer order the black gate
>>>> but got the white one instead.
>>>>
>>>> @Mostafa saad <[email-masked]> - kindly update the status in
>>>> NS, can't create the CRA because it still says Pending Fulfillment
>>>>
>>>>
>>>> BS-EH2149
>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=172466> Dreambaby
>>>> 36cm Extension Tall - Black
>>>>
>>>> Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>
>>> --
>>> *Regards,*
>>>
>>> *Angeli Fontillas*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>
>
> --
> *Regards,*
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>

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