Subject: Re: FOLLOW UP 2007000026629- 100129206_1
From: Ahmed Irfan <[email-masked]>
To: Anas nazzal <[email-masked]>
Cc: Ronald Gaviola <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, KSA Lastmile <[email-masked]>, Zubair Wahid <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Tue, 23 Jun 2020 18:26:29 +0300
List-Id: <ccteam.mumzworld.com>

HI Anas,

As shipment is not received physically by tomorrow we will do the needful
to elaborate the shipment.

On Tue, Jun 23, 2020 at 3:59 PM Anas nazzal <[email-masked]> wrote:

> Dear Team,
>
> Kindly create CRA for Naqel Shipment as the customer doesnt want to get
> the items due to
> Tracking number 70792179
>
> The below list has not been delivered to the customer:
> Plum - My First Wooden Playcentre
> Hills Mini Folding Frame Clothesline
> Jack N' Jill - Simplicity Bubble Bath 300ml
> Just Gentle - Organic Fabric Softener 750ml
> Method Washing-Up Liquid Clementine + Dish Soap Refill
> Method - APC spray French lavender - 828ml
> Ecover - Sensitive Wool & Delicate Laundry Liquid Zero 1L   Quantity 2
> Method - Squirt+Mop All Floor Cleaner - Lemon Ginger   Quantity  2
>
>
> Best Regards,
> Anas Nazzal
>
>
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> <#m_-8660891150078347139_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> On Mon, Jun 22, 2020 at 4:20 PM Anas nazzal <[email-masked]> wrote:
>
>> Dear Team,
>>
>> Kindly do the needful for the customer as she keeps calling to follow up
>> the delivery.
>>
>> Best Regards,
>> Anas Nazzal
>>
>>
>>
>>
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>>
>> On Tue, Jun 16, 2020 at 5:12 PM Anas nazzal <[email-masked]> wrote:
>>
>>> Dear Team,
>>>
>>> The customer confirmed  that the   100129206_1  has been delivered.
>>> Kindly do the needful to the below customer as he called again to the
>>> follow up 100129206_2 delivery
>>>
>>> Anas Nazzal
>>> Best regards.
>>>
>>>
>>>
>>>
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>>>
>>> On Sun, Jun 14, 2020 at 10:51 AM Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi Zubair,
>>>>
>>>> The customer called again and requested to cancel the order due to
>>>> excessive delay.
>>>>
>>>> Upon tracking shows:
>>>>
>>>> @Hussain Firoz Miyagamwala <[email-masked]> kindly create CRA
>>>> asap to proceed with refund.
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>> On Tue, 9 Jun 2020 at 11:23, Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>>>
>>>>> Team,
>>>>>
>>>>> Please assist on this shipment asap as the customer is following it up
>>>>> and until now,. no update.
>>>>>
>>>>> Its not showing on the tracker.
>>>>>
>>>>> Thanks
>>>>>
>>>>> On Mon, Jun 1, 2020 at 9:59 AM Reports Wimo <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Michaela,
>>>>>>
>>>>>> We did not receive the subject shipment.
>>>>>>
>>>>>> *Naveed Hussain – *Customer Happiness Executive
>>>>>>
>>>>>>
>>>>>> *T*: +971-800 2465 *|* *M: *+971-58 3059811
>>>>>> *@:* [email-masked] *W*: www.wimoapp.com
>>>>>> *A:* https://goo.gl/maps/jAXHsETNka79GCxXA
>>>>>>
>>>>>>
>>>>>> On Mon, Jun 1, 2020 at 9:51 AM Michaela Manibo <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Team,
>>>>>>>
>>>>>>> Please prioritise the order.  Customer is upset with the delay,
>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>>
>>>
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>>>
>>