Subject: Re: Order created since April 15 for 700229345 / Esnad 2007000026002
From: Ahmed Irfan <[email-masked]>
To: Yaseen Shaqra <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Anas nazzal <[email-masked]>
Date: Tue, 23 Jun 2020 17:53:06 +0300
List-Id: <ccteam.mumzworld.com>

Hi Hussain,

Done from my side please proceed to cancel process.

On Tue, Jun 23, 2020 at 11:43 AM Yaseen Shaqra <[email-masked]>
wrote:

> Hi Team,
>
> Please note that the customer wants to cancel the shipment
>
> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
> cancel the shipment today
>
> @Hussain Firoz Miyagamwala <[email-masked]> Please create the CRA
> at the sooesnt
>
> On Mon, Jun 22, 2020 at 6:49 PM Anas nazzal <[email-masked]> wrote:
>
>> Dear Team,
>>
>> KIndly do the needful as the customer called again to follow up.
>>
>> Best Regards,
>> Anas Nazzal
>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>> www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#m_-1776012747314220376_m_710256404505076727_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> On Mon, May 25, 2020 at 11:29 AM Reports Wimo <[email-masked]>
>> wrote:
>>
>>> Dear Ronald,
>>>
>>> We have not received the subject shipment.
>>>
>>> *Naveed Hussain – *Customer Happiness Executive
>>>
>>>
>>> *T*: +971-800 2465 *|* *M: *+971-58 3059811
>>> *@:* [email-masked] *W*: www.wimoapp.com
>>> *A:* https://goo.gl/maps/jAXHsETNka79GCxXA
>>>
>>>
>>> On Mon, May 25, 2020 at 9:50 AM Ronald Gaviola <[email-masked]>
>>> wrote:
>>>
>>>> Naveed +Reports WimoShip <[email-masked]>
>>>>
>>>> FYA.
>>>>
>>>>
>>>>
>>>>
>>>> Regards,
>>>> Ronald
>>>>
>>>>
>>>> On Sun, May 24, 2020 at 8:49 PM Mohammed Ali Naji Almahdi <
>>>> [email-masked]> wrote:
>>>>
>>>>> Dear KSA Team,
>>>>>
>>>>> The customer clarified that they no longer would like to receive the
>>>>> order.
>>>>>
>>>>> Could you please confirm cancellation so that the amount can be
>>>>> refunded to the customer.
>>>>>
>>>>> Kind Regards,
>>>>>
>>>>> Mohammed
>>>>>
>>>>> On Sun, May 24, 2020 at 7:43 PM Mohammed Ali Naji Almahdi <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Dear KSA Team,
>>>>>>
>>>>>> The customer for this order is following up and the tracking shows
>>>>>> that the order was created since the 15th of April but there are no details
>>>>>> after that.
>>>>>>
>>>>>> Could you please make sure to hand the items to the courier or assign
>>>>>> the shipment to a different courier and if there are any issues please let
>>>>>> me know.
>>>>>>
>>>>>> Kind Regards,
>>>>>>
>>>>>> Mohammed
>>>>>>
>>>>>
>>
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>> www.avast.com
>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>> <#m_-1776012747314220376_m_710256404505076727_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>