Subject: Re: [SPAM] SO 600900925_2- RAJINDER MARKED AS DELIVERED BUT NOT RECEIVED YET
From: Angeli Fontillas <[email-masked]>
To: Shajahan Kamal Batcha <[email-masked]>
Cc: customer care <[email-masked]>
Date: Tue, 23 Jun 2020 18:22:24 +0400
List-Id: <ccteam.mumzworld.com>

Hello Shajahan,

Customer called in again and said that the package was not left in front of
the door and still had not received it .

Please help to check and ensure the delivery tomorrow before 1pm without
fail.

Thank you,

On Tue, 23 Jun 2020 at 16:23, Shajahan Kamal Batcha <[email-masked]>
wrote:

> Hi Angeli,
>
>
>
> The order has been placed in front of the door as per customer requested.
>
>
>
> *Shajahan K*
>
>  <http://www.timexpress.ae/>
>
>
>
>    P.O. Box : 80266
>    Tel : + (971) 4 255 5563
>    Fax : + (971) 4 255 5564
>
>    Email : [email-masked]
>    Web: www.timexpress.ae
>
> This email including its attachments are confidential and intended solely
> for the use of the individual or entity to whom they are addressed. If you
> have received this email in error, please delete it from your system and
> notify the sender immediately. If you are not the intended recipient you
> are notified that disclosing, copying or distributing the content of this
> information is strictly prohibited.
>
>
>
>
>
> *From:* Shajahan Kamal Batcha [mailto:[email-masked]]
> *Sent:* Tuesday, June 23, 2020 11:28 AM
> *To:* 'Angeli Fontillas' <[email-masked]>
> *Cc:* 'customer care' <[email-masked]>
> *Subject:* RE: [SPAM] SO 600900925_2- RAJINDER MARKED AS DELIVERED BUT
> NOT RECEIVED YET
>
>
>
> Hi Angeli,
>
>
>
> Let me check with concern courier and update you.
>
>
>
> *Shajahan K*
>
>  <http://www.timexpress.ae/>
>
>
>
>    P.O. Box : 80266
>    Tel : + (971) 4 255 5563
>    Fax : + (971) 4 255 5564
>
>    Email : [email-masked]
>    Web: www.timexpress.ae
>
> This email including its attachments are confidential and intended solely
> for the use of the individual or entity to whom they are addressed. If you
> have received this email in error, please delete it from your system and
> notify the sender immediately. If you are not the intended recipient you
> are notified that disclosing, copying or distributing the content of this
> information is strictly prohibited.
>
>
>
>
>
> *From:* Angeli Fontillas [mailto:[email-masked]
> <[email-masked]>]
> *Sent:* Tuesday, June 23, 2020 11:12 AM
> *To:* Shajahan Kamal Batcha <[email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* [SPAM] SO 600900925_2- RAJINDER MARKED AS DELIVERED BUT NOT
> RECEIVED YET
>
>
>
> Hello Shajahan,
>
>
>
> Customer called in to following up on his order gto an sms yesterday that
> it was delivered but still not received,
>
>
>
> He also wants to make a complaint  with the behaviour of the driver as
> when he spoke with the driver and asked why it was marked as delivered, the
> courier said that it's not his business and he got upset about it,
>
>
>
> Kindly help to check on this and ensure the delivery today before 1pm
> please, customer will not be available after 1pm.
>
>
>
> *SHIP TO**Redha Benia*
>
>
>
> *Near arbor schoolHe villa, Villa A4DubaiUnited Arab Emirates Map*
>
> *SHIP AREA**Al Furjan*
>
> *SHIP PHONE**971505531217*
>
>
>
>
>
> Thank you.
>
>
>
>
>
>
>
> *Regards,*
>
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE