Subject: Re: Inaccurate updates - RoadRiders::MohamedAyoub
From: "Asad ." <[email-masked]>
To: Samiya Sheikh <[email-masked]>, Radwa Ali <[email-masked]>, Eugene Mugisa <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <[email-masked]>
Cc: customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Tue, 23 Jun 2020 13:27:18 +0000
List-Id: <ccteam.mumzworld.com>

These are way too many mistakes. Please charge road riders for all these wrong updates.

Kind Regards,
Asad Pirzada
Chief Operations Officer
M  +971 504 09 5386
E [email-masked]<mailto:[email-masked]>

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
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From: Samiya Sheikh <[email-masked]>
Date: Tuesday, 23 June 2020 at 5:17 PM
To: Radwa Ali <[email-masked]>, Asad <[email-masked]>, Eugene Mugisa <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <[email-masked]>
Cc: customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Subject: Re: Inaccurate updates - RoadRiders::MohamedAyoub

Hi Team,

Adding order SO 700243207.

Regards

On Tue, Jun 23, 2020 at 5:13 PM <[email-masked]<mailto:[email-masked]>> wrote:
Hi All,
Appreciate your support with the below orders. As all orders were marked as delivered when the customer have not received anything.
This is causing many complaints over emails and calls ( and almost all of them are from the same driver)
Please advise as we only have an email address for this courier and we don’t get a prompt response.

Examples of the orders;

600901489
600900631_1
600893741_2
600900608_2
600899989
600898466

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE