Subject: RE: Shipa-KSA::S000778143129 || SO# || Urgent Delivery MCI Complaint
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked]
Date: Tue, 23 Jun 2020 06:15:43 -0700 (PDT)
List-Id: <ccteam.mumzworld.com>

Dear team,

Please note the order is under return process and will be sent back to you soon.

Best regards,

Akram Wahdan

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000008480 Mumz World <[email-masked]>

Sent: 23/6/2020 1:36 PM GMT+03:00

To: [email-masked]; [email-masked]; [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]

Subject: RE: Shipa-KSA::S000778143129 || SO# || Urgent Delivery MCI Complaint

@Alaa Musa

Please consider the shipment as lost if there is no update by end of day and refund the customer.

@Amr Essam

How come this order showing as delivered?

Best,

Eugene.

From: Alaa Musa <[email-masked]>

Sent: Tuesday, June 23, 2020 2:28 PM

To: ShipaDelivery Support <[email-masked]>; KSA Lastmile <[email-masked]>

Cc: Amani Bani Odeh <[email-masked]>; customer care <[email-masked]>

Subject: Re: Shipa-KSA::S000778143129 || SO# || Urgent Delivery MCI Complaint

Hi team,

What is the update here, this is an MCI complaint that needs to be solved asap.

Regards,

Alaa

On Wed, 17 Jun 2020 at 15:56, Amani Bani Odeh <[email-masked]> wrote:

Dears,

Please reattempt the delivery in 48 hours max as no update since June 6th.

Thanks,

Amani