Subject: Re: 100139503_2 || TAMA-212-626 Brevi - Slex Evo - 3in1 High Chair - Dove Grey - MISSING PARTS
From: Christian Mendoza <[email-masked]>
To: Tarek El-Far <[email-masked]>
Cc: John Garcia <[email-masked]>, customer care <[email-masked]>
Date: Tue, 23 Jun 2020 17:10:40 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

May we have an update.

Thank you and Best Regards,

On Thu, Jun 18, 2020 at 2:03 PM Christian Mendoza <[email-masked]>
wrote:

> the missing items are C1, C2, D
>
> Thank you and Best Regards,
>
>
>
> On Thu, Jun 18, 2020 at 1:41 PM Tarek El-Far <[email-masked]> wrote:
>
>> Hi Christian
>>
>>
>>
>> The image is not clear, am attaching the manual in PDF for customer easy
>> reference to highlight exactly what’s missing after checking all the part
>> in the box (is it C1, C2 & D only?)
>>
>>
>>
>> Regards
>>
>>
>>
>> Tarek El-Far
>>
>> General Manager
>>
>> TAMA L.L.C.
>>
>> +971 555 99 1010
>>
>>
>>
>>
>>
>>
>>
>> *From:* Christian Mendoza <[email-masked]>
>> *Sent:* Thursday, 18 June, 2020 13:32
>> *To:* [email-masked]; John Garcia <[email-masked]>
>> *Cc:* customer care <[email-masked]>
>> *Subject:* 100139503_2 || TAMA-212-626 Brevi - Slex Evo - 3in1 High
>> Chair - Dove Grey - MISSING PARTS
>>
>>
>>
>> Hi Team,
>>
>>
>>
>> Customer received the above item with missing parts/screws. See the
>> message from the customer:
>>
>>
>>
>> he brevi slex high chair is missing the screws / the user manual, two
>> ring that hold the screws together and the L shape that is used to tighten
>> the screws. Attached is a copy of the user manual that I found online and
>> the missing items are C1, C2, D (attached Pic) and without it the chair
>> wont work.
>>
>>
>>
>>
>>
>> @John Garcia <[email-masked]> need your immediate support.
>>
>>
>>
>>
>>
>> Thank you and Best Regards,
>>
>>