Subject: Re: Order created since April 15 for 700229345 / Esnad 2007000026002
From: Yaseen Shaqra <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Anas nazzal <[email-masked]>
Date: Tue, 23 Jun 2020 12:42:22 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please note that the customer wants to cancel the shipment

@Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
cancel the shipment today

@Hussain Firoz Miyagamwala <[email-masked]> Please create the CRA at
the sooesnt

On Mon, Jun 22, 2020 at 6:49 PM Anas nazzal <[email-masked]> wrote:

> Dear Team,
>
> KIndly do the needful as the customer called again to follow up.
>
> Best Regards,
> Anas Nazzal
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
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>
> On Mon, May 25, 2020 at 11:29 AM Reports Wimo <[email-masked]> wrote:
>
>> Dear Ronald,
>>
>> We have not received the subject shipment.
>>
>> *Naveed Hussain – *Customer Happiness Executive
>>
>>
>> *T*: +971-800 2465 *|* *M: *+971-58 3059811
>> *@:* [email-masked] *W*: www.wimoapp.com
>> *A:* https://goo.gl/maps/jAXHsETNka79GCxXA
>>
>>
>> On Mon, May 25, 2020 at 9:50 AM Ronald Gaviola <[email-masked]>
>> wrote:
>>
>>> Naveed +Reports WimoShip <[email-masked]>
>>>
>>> FYA.
>>>
>>>
>>>
>>>
>>> Regards,
>>> Ronald
>>>
>>>
>>> On Sun, May 24, 2020 at 8:49 PM Mohammed Ali Naji Almahdi <
>>> [email-masked]> wrote:
>>>
>>>> Dear KSA Team,
>>>>
>>>> The customer clarified that they no longer would like to receive the
>>>> order.
>>>>
>>>> Could you please confirm cancellation so that the amount can be
>>>> refunded to the customer.
>>>>
>>>> Kind Regards,
>>>>
>>>> Mohammed
>>>>
>>>> On Sun, May 24, 2020 at 7:43 PM Mohammed Ali Naji Almahdi <
>>>> [email-masked]> wrote:
>>>>
>>>>> Dear KSA Team,
>>>>>
>>>>> The customer for this order is following up and the tracking shows
>>>>> that the order was created since the 15th of April but there are no details
>>>>> after that.
>>>>>
>>>>> Could you please make sure to hand the items to the courier or assign
>>>>> the shipment to a different courier and if there are any issues please let
>>>>> me know.
>>>>>
>>>>> Kind Regards,
>>>>>
>>>>> Mohammed
>>>>>
>>>>
>
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>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE