Subject: Re: ORDER / PAYPAL DISCREPANCY 600891798
From: Johannes Jade Pabeca <[email-masked]>
To: Pradeep M <[email-masked]>
Cc: Amr Abed <[email-masked]>, Aqeela Musaliyarakath <[email-masked]>, Sagar Khawani <[email-masked]>, Ekta Jesswani <[email-masked]>, Customer Care Team <[email-masked]>, Asad <[email-masked]>, Sara Ahmed <[email-masked]>
Date: Tue, 23 Jun 2020 10:35:29 +0400
List-Id: <ccteam.mumzworld.com>

Hi Pradeep,

Any feedback on this?

Thank you.

On Sun, Jun 21, 2020 at 12:34 PM Johannes Jade Pabeca <
[email-masked]> wrote:

> Thank you, Sara.
>
> @Pradeep M <[email-masked]>,  Please update us within the day as
> the customer is following up.
>
> Thank you
>
> On Sun, Jun 21, 2020 at 8:37 AM Sara Ahmed <[email-masked]>
> wrote:
>
>> Hi Johannes,
>>
>> Looping Pradeep to check and advise here.
>>
>> Thanks
>>
>> On Sun, 21 Jun 2020 at 08:21, Johannes Jade Pabeca <
>> [email-masked]> wrote:
>>
>>> Hi Sara/ Sagar,
>>>
>>> Any update on this pls.
>>>
>>> Thank you.
>>>
>>>
>>>
>>> On Thu, Jun 18, 2020 at 4:06 PM Johannes Jade Pabeca <
>>> [email-masked]> wrote:
>>>
>>>> Hi Sagar/ Sara,
>>>>
>>>> Pls assist and advise:
>>>>
>>>> Order 600891798
>>>> > customer placed an order and used a GC AED 102.90 and paid the rest
>>>> via PayPal
>>>> > Total amount in MG after GC is AED 310.8  ( approx  USD  84.00++ )
>>>> > however, her total PayPal invoice shows  USD 111.30  ( approx AED
>>>> 408.00++)
>>>> > it looks like that the amount of the GC applied/deducted in MG did
>>>> not reflect with PayPal
>>>>
>>>> > please let us know what to advise the customer and how to rectify
>>>> this.
>>>>
>>>>    [email-masked]
>>>>
>>>>
>>>> --
>>>> *Johannes Jade *
>>>>
>>>>
>>>
>>>
>>> --
>>> *Johannes Jade *
>>>
>>>
>>
>>
>> --
>>
>> *Sara Ahmed*
>>
>> Head of Technology
>>
>> e: [email-masked] <[email-masked]> │ w: www.mumzworld.com
>>
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>
> --
> *Johannes Jade *
>
>

-- 
*Johannes Jade *