Subject: Re: Naqel AWBs - MCI Cases
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Eugene Mugisa <[email-masked]>
Cc: Rodina Magdy <[email-masked]>, Pavankumar A <[email-masked]>, Ronald Gaviola <[email-masked]>, Alaa Musa <[email-masked]>, customer care <[email-masked]>, Sagar Khawani <[email-masked]>
Date: Mon, 22 Jun 2020 17:27:18 +0400
List-Id: <ccteam.mumzworld.com>

Team,

Let me know once both are for RTO so that I can proceed with CRA

On Mon, Jun 22, 2020 at 5:00 PM Eugene Mugisa <[email-masked]> wrote:

> Okay. @Pavankumar A <[email-masked]>
>
>
>
> Inform Saee to return this package to Tamer and not to proceed with
> delivery.
>
>
>
> We also neeed to cancel AWB
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Rodina Magdy <[email-masked]>
> *Sent:* Monday, June 22, 2020 4:53 PM
> *To:* Eugene Mugisa <[email-masked]>
> *Cc:* Hussain Firoz Miyagamwala <[email-masked]>; Ronald Gaviola <
> [email-masked]>; Alaa Musa <[email-masked]>; customer care <
> [email-masked]>; Sagar Khawani <[email-masked]>
> *Subject:* Re: Naqel AWBs - MCI Cases
>
>
>
> Hi Eugene & Hussain,
>
>
>
> 200260742  : A refund escalation was raised yesterday as per the customer
> request.
>
>
>
> On Mon, Jun 22, 2020 at 2:50 PM Eugene Mugisa <[email-masked]>
> wrote:
>
>
>
> Hello Hussain,
>
>
>
> -  200260742-  Rellocated to Saee – AWB still in Draft mode – Let me know
> if you prefer refund then they can return it.
>
> - 100134110_2 – Shows RTO - @Ronald Gaviola <[email-masked]> Please
> confirm with NAQEL if returned to Tamer.
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Hussain Firoz Miyagamwala <[email-masked]>
> *Sent:* Monday, June 22, 2020 4:26 PM
> *To:* Rodina Magdy <[email-masked]>
> *Cc:* Ismael Alcoran Japin <[email-masked]>; customer care <
> [email-masked]>; Sagar Khawani <[email-masked]>; Eugene Mugisa
> <[email-masked]>; Ronald Gaviola <[email-masked]>
> *Subject:* Naqel AWBs - MCI Cases
>
>
>
> Dear Rodina / Eugene,
>
>
>
> The below orders are MCI Cases but it is not in Naqel Tracker.
>
> Can you check where are these ?
>
>
>
> *ORDER#*
>
> *Order Ref*
>
> *COURIER*
>
> TRACKING#
>
> 200260742
>
>
>
> Naqel
>
> 70762242
>
> *100134110*
>
>
>
> *Naqel*
>
> *70783694*
>
>
>
>
>
>
> --
>
> *Best Regards,*
>
> *Rodina Salem*
>
> *CS Leader*
>
> *P* +20 100 888 3893   *E* [email-masked] <[email-masked]>
>
> *A* Cairo, Egypt
>